ServiceNow Expert

2 weeks ago


bareilly, India beBeeSkill Full time

ServiceNow Technical LeadThis role involves a fusion of technical expertise, leadership skills and customer-facing communication to deliver high-quality solutions on the ServiceNow platform.Key Responsibilities:Work Management: Prioritize, organize and manage incoming ServiceNow-related tasks including incident resolution, service requests and platform enhancements.Task Assignment: Allocate tasks to team members based on skillsets, workload and project requirements.Customer Engagement: Act as the primary liaison with customers gathering and clarifying requirements providing updates on project progress.Team Leadership: Mentor and guide team members fostering a collaborative environment providing technical guidance and supporting professional development.Requirements:Technical Skills: Proficiency in ServiceNow platform, software development and deployment.Leadership Qualities: Excellent leadership skills, ability to motivate and direct team members.Customer-Facing Communication: Strong communication and interpersonal skills.What We Offer:A dynamic work environment with opportunities for growth and development.A competitive compensation package and benefits.



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