Rang De | Manager-Impact Operations
3 weeks ago
About Rang De:
Rang De (www.rangde.in) is a fintech startup that aims to revolutionize credit access for underserved communities by connecting individual lenders and borrowers together, cutting out the need for an intermediary, and offering highly customized and affordable loans than traditional lenders.
Having pioneered the model in India in 2008, Rang De's purpose built technology platform has proved to be game changing for providing timely access to credit for thousands of farmers and entrepreneurs. We recently pivoted into an NBFC-P2P and have a highly differentiated model from other peer-to-peer lending platforms.
We are a small team with big dreams and are seeking highly talented and experienced individuals to join us in this crucial role for expanding our impact and driving meaningful change in underserved communities.
We are a small team with big dreams and are looking for talented individuals to join our passionate, mission driven team.
Role Overview:
- The Operations & Credit Manager - Impact Operations will be a key position in overseeing the end-to-end lifecycle of loans, from borrower selection to partner engagement to repayment management, ensuring smooth operations, Regulatory compliance within operations, and impactful outcomes. The role requires a combination of strategic thinking and detailed operational execution, with a strong emphasis on collaboration, resilience, and field engagement. Proficiency in at least one of the following languages(spoken & written)Telugu, Tamil , Kannada is a must for the role.It is an individual contributor role with reporting to AVP-Impact Operations.
Responsibilities:
- Oversee and streamline the end-to-end loan lifecycle, including loan origination, disbursement, monitoring, and recovery.
- Develop and implement operational processes to enhance efficiency and minimize risks.
- Monitor key performance metrics for operations and ensure timely reporting to leadership.
- Coordinate closely with internal teams and partners to ensure seamless implementation of lending programs.
- Manage the complete lifecycle of loans, including origination, Partner training, disbursement, monitoring, and recovery.
- Develop, document, and refine operational processes to improve efficiency and minimize risks.
- Track and analyze operational metrics, ensuring timely reporting and corrective actions as required.
- Coordinate closely with internal teams and partners to ensure seamless implementation of lending programs.
- Assess and monitor creditworthiness of beneficiaries using data-driven evaluations.
- Manager credit operations including handling of daily operations to ensure timely repayments and manage delinquencies effectively.
- Design and implement robust risk management frameworks and mitigation strategies.
- Build and maintain strong relationships with field partners, NGOs, and other stakeholders.
- Conduct due diligence on partners to ensure alignment with organizational values and standards.
- Provide training and capacity-building support to partners to enhance program effectiveness.
- Conduct regular field visits (30%-40% travel) to assess program impact, monitor compliance, and engage with partners & borrowers.
- Gather insights from the field to inform strategic and operational decisions.
- Utilize data analytics to evaluate program performance and identify areas for improvement.
- Generate detailed reports for internal and external stakeholders, showcasing program impact and key outcomes.
Key Skills and Competences:
- Passion to make a difference in the Social impact space.
- Tenacity & Resilience: Capacity to navigate challenges and remain focused on achieving outcomes in dynamic environments.
- Detail-Oriented: Ability to dive deep into operational and credit-related details to ensure accuracy and efficiency.
- Analytical Thinking: Strong understanding of data and the ability to draw actionable insights.
- Communication Skills: Exceptional verbal and written communication skills to engage with diverse stakeholders effectively.
- Field Experience: Willingness and adaptability to travel to rural areas frequently (30%-50% of the time).
- Problem-Solving: Proactive and resourceful approach to resolving issues with innovative solutions.
Requirements:
- Bachelor’s or Master’s degree in Business Administration, Social work, Finance, Rural Development, or related fields.
- 3+ years of experience in operations, credit management, or a similar role, preferably in the rural or social impact sector.
- Proven experience managing partners and working in field-intensive roles.
- Strong knowledge of financial products, credit assessments, and risk management.
- Strong in MS - Excel
- Technically sound with a fair understanding of new & emerging technologies.
- Languages (Spoken & Written): Hindi, English and at least one of the following languages: Telugu, Tamil , Kannada
Benefits:
- Work from Anywhere (WFA)
- Competitive salary as per the social sector
- Additional 11 days leave for Vipassana Meditation
- Create sustainable social impact with your work
- A purpose-driven work environment with opportunities to create lasting social impact.
- A supportive and dynamic team culture focused on growth and innovation.
- Opportunities for professional development and field engagement.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are passionate about joining Rang De. Please send your application to saurabh.bakshi@rangde.in with the email subject line “Manager-Impact Operations”.
Rang De is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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