Help Desk Specialist

2 days ago

kolkata, India Worldpanel Full time

Role DescriptionThis is a full-time hybrid role for a Help Desk Specialist located in the Kolkata metropolitan area. The Help Desk Specialist will be responsible for providing technical support, assisting with help desk inquiries, troubleshooting Apps and incentive redeemption and delivering customer support by motivating panelist to provide data. This role allows for some work from home.QualificationsTechnical Support and Help Desk Support skillsExperience in Troubleshooting and working with Desktop ComputersStrong Customer Support skillsExcellent communication skill in English, Hindi and Bengali.Problem-solving skillsAbility to work independently and in a team environment.Min: Bacherlors Degree or equivalent certification.

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