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Overseas Branch Manager
2 months ago
- Lead and manage allbranch operations and activities
- Set andachieve sales targets and financialobjectives
- Oversee customer service andmaintain high customer satisfactionlevels
- Manage and motivate a team of employeesincluding hiring and training
- Ensure compliancewith company policies and regulations
- Developand implement strategies to increase branchprofitability
- Build and maintain strongrelationships with customers and businesspartners
- Analyze financial reports and takenecessary actions to improveperformance
- Monitor and control expenses withinthe branch
- Implement and maintain effectivesecurity and safety measures
- Conduct regularperformance evaluations and provide feedback toemployees
- Resolve customer complaints andoperational issues in a timelymanner
- Collaborate with other branches anddepartments to achieve overall companyobjectives
- Stay updated on industry trends andmarket conditions
- Represent the branch inmeetings events and withstakeholders
- Bachelor s degree inBusiness Administration Finance or relatedfield
- Proven experience in a managerial rolepreferably in a similar industry
- Demonstratedsuccess in achieving sales targets and businessgrowth
- Strong leadership and decisionmakingskills
- Excellent communication andinterpersonal abilities
- Solid understanding offinancial management and analysis
- Ability tomultitask and prioritize taskseffectively
- Indepth knowledge of customerservice principles and practices
- Proficiency inusing relevant software andapplications
- Ability to work well underpressure and meet deadlines
- Proven track recordof building and maintaining strong customerrelationships
- Understanding of compliance andregulatory requirements
- Experience in staffmanagement and development
- Strongproblemsolving and conflict resolutionskills
- Flexibility to work extended hours andweekends as needed
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