Overseas Branch Manager
2 months ago
- Lead and manage all branch operations and activities
- Set and achieve sales targets and financial objectives
- Oversee customer service and maintain high customer satisfaction levels
- Manage and motivate a team of employees including hiring and training
- Ensure compliance with company policies and regulations
- Develop and implement strategies to increase branch profitability
- Build and maintain strong relationships with customers and business partners
- Analyze financial reports and take necessary actions to improve performance
- Monitor and control expenses within the branch
- Implement and maintain effective security and safety measures
- Conduct regular performance evaluations and provide feedback to employees
- Resolve customer complaints and operational issues in a timely manner
- Collaborate with other branches and departments to achieve overall company objectives
- Stay updated on industry trends and market conditions
- Represent the branch in meetings events and with stakeholders
- Bachelor s degree in Business Administration Finance or related field
- Proven experience in a managerial role preferably in a similar industry
- Demonstrated success in achieving sales targets and business growth
- Strong leadership and decisionmaking skills
- Excellent communication and interpersonal abilities
- Solid understanding of financial management and analysis
- Ability to multitask and prioritize tasks effectively
- Indepth knowledge of customer service principles and practices
- Proficiency in using relevant software and applications
- Ability to work well under pressure and meet deadlines
- Proven track record of building and maintaining strong customer relationships
- Understanding of compliance and regulatory requirements
- Experience in staff management and development
- Strong problemsolving and conflict resolution skills
- Flexibility to work extended hours and weekends as needed
industry trend analysis,strategic management,conflict resolution,multitasking,communication skills,performance evaluation,sales target achievement,meeting deadlines,industry trends,industry knowledge,sales management,business development,meeting representation,operations management,strategy development,decision making,leadership,business growth,staff management,market analysis,financial management,software proficiency,customer service management,expense control,performance evaluations,customer relationships,decision-making,interpersonal communication,customer service,sales,priority setting,finance,financial reports analysis,customer relationship management,flexibility,market conditions,compliance,communication,branch operations management,branch operations,financial analysis,team management,prioritization,security measures implementation,business administration,security measures,problem solving,compliance management,relationship building,compliance and regulatory,problem-solving,sales targets,leadership skills,relationship management,stakeholder management,interpersonal abilities,strategic planning,interpersonal skills
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