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kozhikode, India beBeeUpselling Full time

Job Title: Assistant Manager About the Job Key Responsibilities: Enhance client value by identifying opportunities for upgrading telecom plans, premium features, or advanced solutions that meet evolving needs. Promote complementary services such as data packages, cloud solutions, VoIP, and managed services to existing customers. Built trust through proactive communication, understanding client requirements, and offering tailored solutions that add value. Monitor customer usage patterns and industry trends to design targeted offers and campaigns for upselling and cross-selling. Work closely with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional services. Measure success through KPIs such as revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives. Required Skills and Qualifications Strong Communication Skills: Ability to effectively communicate with clients, team members, and stakeholders. Data Analysis Skills: Ability to analyze customer usage patterns and industry trends to design targeted offers and campaigns. Problem-Solving Skills: Ability to identify and resolve complex problems related to client satisfaction and revenue growth. Teamwork: Ability to work collaboratively with cross-functional teams to achieve business objectives. Benefits Competitive Salary: Competitive salary package based on experience and qualifications. Opportunities for Growth: Opportunities for career advancement and professional development. Collaborative Work Environment: Collaborative work environment with a diverse and dynamic team. Others What We Offer: A dynamic and challenging work environment with opportunities for growth and development.

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