Support Specialist
7 days ago
Customer Support RepresentativeThe Customer Support Representative plays a pivotal role in ensuring excellent customer experiences by addressing inquiries, resolving issues, and fostering a positive relationship between our company and its customers.Handle customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products and services.Additionally, the Customer Support Representative is responsible for escalating complex issues to supervisors or technical teams when necessary, maintaining detailed records of customer interactions, and generating reports as needed.Key Responsibilities:Customer Support:Respond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide appropriate solutions.Issue Resolution:Identify customer needs and provide the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Documentation & Reporting:Maintain detailed records of customer interactions.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.Required Skills & Qualifications:Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Basic computer skills; familiarity with CRM tools.Positive attitude and customer-focused mindset.Benefits of this role include:Opportunity to work in a fast-paced environment.Chance to develop strong problem-solving skills.Experience in working with diverse customer groups.For this position, we are looking for an individual who can collaborate effectively with sales, operations, and technical teams to resolve customer issues, participate in team meetings, training, and performance reviews. A high school diploma or equivalent, associate degree preferred.,
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IT Support Specialist
7 days ago
dombivli, India beBeeCustomerService Full timeJob Title: IT Support SpecialistKey Responsibilities:As an IT Support Specialist, you will serve as the primary contact point for end-users, handling inquiries and issues via phone, chat, or self-service tickets. Your key responsibilities include:Qualifying and opening tickets for remediation of events.Triage tickets to respective teams to ensure efficient...
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Operational Support Specialist
7 days ago
dombivli, India beBeeOperations Full timeOperational Support SpecialistThis role ensures timely and high-quality deliverables by supporting client business processes.Understand and communicate key client business issues, operating business rules, data, and standard operating procedures.Execute and suggest improvements to defined operational processes.Implement process improvements in operational...
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Technical Support Specialist
1 week ago
dombivli, India beBeeCustomerSupport Full timeMedit has a unique opportunity for a specialist to join our team in providing exceptional customer experience.About the RoleThis position requires a highly skilled professional with excellent technical and interpersonal skills. The successful candidate will be responsible for delivering top-notch support services to our customers, attending events, and...
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Global Trading Platform Support Specialist
7 days ago
dombivli, India beBeeSupport Full time**Job Description:** We are seeking a highly skilled Technical Support Specialist to join our team and provide top-notch assistance to traders using our global trading analytics platform. This is an exciting opportunity to work at the intersection of FinTech, trading, and real-time analytics.As a Technical Support Specialist, you will be responsible for...
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Remote Customer Support Specialist
3 days ago
dombivli, India beBeeCustomerSupport Full timeAbout the RoleWe are seeking a skilled Remote Voice Support Specialist to provide exceptional customer support to our US-based clients. This contract position is ideal for professionals who possess excellent English communication skills, experience in BPO or customer support, and the ability to work independently.Deliver high-quality customer service via...
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dombivli, India beBeeTechnical Full timeAbout the RoleThis is a senior-level support specialist position for Business Central.
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Bengali Language Support Expert
3 days ago
dombivli, India beBeeResponsibilities Full timeCustomer Support Specialist Job DescriptionWe are seeking a skilled Customer Support Specialist proficient in Bengali and English to deliver high-quality assistance to our customers.This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Fresh graduates with strong language skills are encouraged to apply.Key...
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Advanced Pricing Specialist
4 hours ago
dombivli, India beBeePricing Full timeThe job is for a Specialist in Advanced Pricing with experience in Oracle EBS R12.This role involves technical expertise and requires designing, building and supporting pricing engines, integrations and automation to deliver accurate, high-performance pricing across order-to-cash processes.
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ERP Migration Specialist
7 days ago
dombivli, India beBeeMIGRATION Full timeAbout this RoleWe are seeking an experienced ERP Migration Specialist to support a critical migration project.The successful candidate will closely work with our client based in the US who is migrating from Microsoft Navision to Oracle Fusion, focusing on data extraction, system maintenance, and seamless integration between the two platforms.
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Data Engineering Specialist
7 days ago
dombivli, India beBeeDataEngineering Full timeData Engineering SpecialistJob Overview:We are seeking a Data Engineering Specialist to support the development of a robust data pipeline leveraging an off-the-shelf machine learning model. The ideal candidate will have experience with designing and implementing batch processing pipelines in cloud-based environments, integrating image processing workflows...
