Bengali Language Support Expert

3 days ago

dombivli, India beBeeResponsibilities Full time

Customer Support Specialist Job DescriptionWe are seeking a skilled Customer Support Specialist proficient in Bengali and English to deliver high-quality assistance to our customers.This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Fresh graduates with strong language skills are encouraged to apply.Key responsibilities include responding to customer queries via calls, chats, and emails, analyzing customer needs, documenting interactions in CRM tools, collaborating with internal teams, and maintaining service quality metrics.Required Skills and QualificationsThe ideal candidate will possess:Strong communication skills in Bengali and English.Familiarity with CRM tools and software.Ability to work effectively in a team environment.Excellent problem-solving skills.Attention to detail and organizational skills.We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values diversity and inclusion.BenefitsOur company offers:A comprehensive benefits package, including medical, dental, and vision insurance.A 401(k) retirement plan with company match.A generous paid time off policy.A flexible work schedule.OthersWe are an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.

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