Chief Digital Adoption Strategist

2 weeks ago

mount, India beBeeDigitalAdoption Full time

Job Title: Digital Adoption Platform ConsultantAbout the Role:We are seeking an experienced Digital Adoption Platform (DAP) consultant to lead our Training as a Service (TaaS) consulting team. As a DAP Consulting Manager, you will be responsible for coaching and mentoring a team of DAP specialists while partnering with enterprise clients to shape, design, and execute their digital adoption strategies.Key Responsibilities:Team Leadership and Coaching:Lead, mentor, and develop a team of Instructional Designers and DAP Content DevelopersProvide coaching, feedback, and career development guidance to build team capability and confidenceFoster a culture of innovation, quality, and continuous improvementOversee workload, prioritization, and performance, ensuring client deliverables meet the highest standardsClient Strategy and Partnership:Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approachFacilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignmentTranslate client business needs into actionable DAP strategies and scalable adoption frameworksBuild strong, long-term relationships with client leadership teamsSolution Design and Delivery Oversight:Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applicationsEnsure solutions align with client adoption goals and integrate seamlessly into their digital ecosystemsReview and guide solution design, ensuring user-centric and outcome-focused approachesPartner with project managers to monitor progress, risks, and outcomesThought Leadership and Evangelism:Evangelize best practices for digital adoption for our clientsStay current on DAP innovations and advise clients on emerging trendsMentor junior consultants and developers on consulting skills as well as technical best practicesBuild a team of DAP ConsultantsRequirements:Bachelor's degree in Instructional Design, Information Technology, or related field8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred)3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projectsProven ability to consult with executive stakeholders and shape digital adoption strategiesStrong project management background (Agile and/or Waterfall)WalkMe Delivery Consultant certification (Preferred)Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plusAbout Our Culture:We celebrate diversity, inclusivity, and equal opportunities. We strive to create an environment where everyone feels valued and empowered to contribute their best work.

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