Customer Support ociate 1

1 month ago


india Certree Full time
We are looking for enthusiastic Customer Support Associates with 12 years experience to join our Customer Support team. As a Customer Support Associate you will handle user queries via chat call and email. This role requires a proactive attitude excellent communication skills and a customercentric approach.
Responsibilities: Respond to user queries through chat phone calls and emails in a timely and professional manner. Provide accurate information and solutions to customer issues. Document and track user interactions and feedback. Collaborate with other team members to ensure consistent and highquality support. Identify and escalate issues that require urgent attention. Continuously learn about our products and services to better assist customers. Contribute to process improvements and provide feedback on support tools and procedures. Simultaneous contribution in R&D and other required projects like gathering and maintaining a database.
Requirements: Bachelor s degree in any discipline. 1 2 years of Customer Support experience. Excellent written and verbal communication skills.
  • 1 to 2 years experience in an International Blended Process / US Blended Process
Strong problemsolving abilities and attention to detail. Ability to work in a fastpaced startup environment and adapt to changing priorities. Customercentric attitude with a passion for helping people. Basic computer skills and familiarity with CRM software is a plus. Basic understanding of Microsoft Office Suite.
Location: Work from anywhere in India / Permanently remote IndiaWorking Hours: 9hour shift (Between 5:30 AM 7:30 PM PST)Working Days: 5 days working (5 Day rotational shifts between Monday to Saturday 2 weekly offs)
What We Offer: Flexible working hours and remote work options. Opportunity to grow within a fastpaced startup. A collaborative and inclusive work culture. Competitive salary and benefits package.

customer support,communication skills,crm,blended process,chat,email,international voice process,chat process,us process,written communication,english



  • india Customer Compass Full time

    Job Title : Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...


  • India Customer Compass Full time

    Job Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...


  • india Customer Compass Full time

    Job Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...


  • India Customer Compass Full time

    Job Title : Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...


  • India Customer Compass Full time

    Job Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...


  • India Customer Compass Full time

    Customer Solutions RepresentativeAt Customer Compass, we're seeking a skilled Customer Solutions Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional customer service through various communication channels.Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • India Solutions Infoway Support Services Full time

    **No of Vacancies : 5** **Experience : 0-5 years** **Job Location: Thiruvalla, Kerala / Work from Home** **Salary: 10,000 INR per month + Incentives** **Job Summary **:As a Customer Support Executive, you will play a crucial role in providing excellent customer service and ensuring customer satisfaction. You will be responsible for addressing customer...


  • india Certree Full time

    We are looking for enthusiastic Customer Support Associates with 12 years experience to join our Customer Support team. As a Customer Support Associate you will handle user queries via chat call and email. This role requires a proactive attitude excellent communication skills and a customercentric approach.Responsibilities: Respond to user queries...


  • India Aknamed Full time

    Department - Rio Brands - Job posted on - Nov 30, 2023 - Employee Type - Full Time - Permanent - Experience range (Years) - 1 year - 4 years **Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary...


  • india Eternz Full time

    Company Description Eternz is a company based in Bengaluru that is passionate about jewelry and aims to enhance the jewelry experience for customers. With a wide range of exquisite pieces and options for customization and personalization, Eternz is dedicated to bringing brilliance to one's style. Role Description This is a full-time on-site role for a...


  • india Eternz Full time

    Company DescriptionEternz is a company based in Bengaluru that is passionate about jewelry and aims to enhance the jewelry experience for customers. With a wide range of exquisite pieces and options for customization and personalization, Eternz is dedicated to bringing brilliance to one's style.Role DescriptionThis is a full-time on-site role for a Customer...


  • India Shapercult Full time

    Location: Sector 30, Gurugram, Haryana Compensation: INR 20,000 - INR 25,000 Experience: 1 + Years Availability: Immediate joiner Key Responsibilities: Handle escalated customer issues and resolve efficiently Collect and analyze customer feedback for improvements Improve workflows to enhance service efficiency Identify upselling and...


  • india 1 Finance Full time

    Responsibilities: Analyzing macro-economic data using reasoning, qualitative assessment and quantitative techniques to assist the overall research framework. Building and maintaining a macroeconomic model that incorporates key economic indicators and market trends to guide investment decisions. Generating ideas and gleaning insights from financial data to...


  • India SuperAGI Full time

    About SuperAGI: SuperAGI is at the forefront of innovation, providing cutting-edge solutions in the AI and automation space. Our mission is to empower businesses to harness the potential of AI agents, enabling smarter decisions, faster growth, and transformative results. As a part of our team, you'll contribute to an exciting and fast-growing sector of...

  • Customer Support

    1 month ago


    india LEUTE PEN INDIA PRIVATE LIMITED Full time

    Key responsibilities:Provide timely and accurate responses to customer inquiries and issues via multiple communication channels.Assist customers with product inquiries technical troubleshooting and account management.Handle and resolve customer complaints in a professional and empathetic manner.Coordinate with other internal departments to ensure prompt...

  • Customer Support

    3 weeks ago


    india LEUTE PEN INDIA PRIVATE LIMITED Full time

    Key responsibilities: Provide timely and accurate responses to customer inquiries and issues via multiple communication channels. Assist customers with product inquiries technical troubleshooting and account management. Handle and resolve customer complaints in a professional and empathetic manner. Coordinate with other internal departments to ensure prompt...


  • india Thrillophilia.com Full time

    Customer Support Executive JD | ThrillophiliaLocation: JaipurPosition Type: Full-timeExperience: Minimum 1-2 Yrs.Role Overview:-As a Customer Support Executive at Thrillophilia, you will be the first point of contact for our customers, providing them with exceptional service and support. You will handle inquiries, resolve issues, and ensure our customers...


  • india SuperAGI Full time

    About SuperAGI:SuperAGI is at the forefront of innovation, providing cutting-edge solutions in the AI and automation space. Our mission is to empower businesses to harness the potential of AI agents, enabling smarter decisions, faster growth, and transformative results. As a part of our team, you'll contribute to an exciting and fast-growing sector of AI...


  • India SuperAGI Full time

    About SuperAGISuperAGI is a pioneering force in AI innovation, delivering cutting-edge solutions that empower businesses to harness the potential of AI agents. Our mission is to drive transformative results through smarter decisions and faster growth. As a key member of our team, you'll contribute to the development of AI technology while ensuring seamless...


  • India Kappsoft Full time

    Strong written and verbal communication skills. - Review and follow up on queries, tasks, and/or special projects as assigned by management. - Participate in quality assurance; assure 100% client satisfaction. - Understand and manage evolving client expectations. - Minimum 0 - 1 year of customer service, call centre, help desk, technical support. -...