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Hostess/Guest Relation Executive

2 months ago


kochi, India Shilton Hospitality LLP Full time

Company Description

Shilton Hospitality LLP is a hospitality company with business hotels, resto-bars, catering facilities, music festivals, and leisure resorts.


Role Description

This is a full-time on-site role for a Hostess position located in Kochi. The Hostess will be responsible for providing excellent customer service, managing reservations, welcoming and seating guests, and maintaining a clean and organized dining area. The Hostess will also assist in answering phone calls and providing information to guests.


Qualifications

  • Strong interpersonal and communication skills
  • Experience in reservations management
  • Guest service experience
  • Knowledge of phone etiquette
  • Ability to handle multiple tasks and prioritize effectively
  • Ability to work in a team
  • Flexibility in working hours
  • Experience in the hospitality industry required