Technical Client Support Specialist

4 days ago

ahmedabad, India beBeeCustomer Full time

At the forefront of customer support, our team members serve as trusted partners to clients, delivering expert solutions to complex technical challenges.The ideal candidate will possess exceptional communication skills, with the ability to articulate intricate technical concepts to both specialists and non-experts alike.Our professionals are skilled in a range of areas, including SQL, troubleshooting, scripting, and cloud-based systems, ensuring seamless delivery of results under pressure.Key ResponsibilitiesImplementation and ongoing support for Marketing AI solutions tailored to client needsCollaboration with Solution Architects, Solution Consultants, Engagement Managers, and Product Engineers to develop and deliver comprehensive customer solutionsGuidance and mentorship of junior Engineers, coupled with a commitment to serving as a trusted advisor for clientsProficiency in data modeling, workflow configuration, ETL pipeline setup across diverse sources, and typical SDLC methodologies is also required.Additionally, knowledge of Agile development and tools like Asana, Jira, Smartsheet is expected.

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