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Educational Career Advisor
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Job Title: Educational CounsellorThe role of an Educational Counsellor is to guide prospective students through the counselling process, understanding their learning needs and providing suitable course recommendations.Key Responsibilities:Conduct telephonic and online counselling sessions with prospective students to understand their educational background, career goals, and recommend appropriate courses.Track and follow up on leads to convert inquiries into enrollments by providing accurate information about courses, fees, schedules, and learning outcomes.Maintain detailed records of student interactions in a CRM system to ensure high levels of customer satisfaction.Ensure seamless enrollment and onboarding processes by coordinating with internal teams.Meet weekly and monthly counselling and conversion targets.Required Skills & Competencies:Mandatory: Fluency in Odia, Hindi, and English, strong communication and interpersonal skills, ability to understand and address student queries with empathy, sales-oriented mindset with the ability to achieve targets.Preferred Background: Experience in Ed-Tech, Inside Sales, Telesales, or Educational Counselling, candidates with a proven track record of achieving sales/counselling targets.Benefits:This role offers the opportunity to work from home (WFH) and is ideal for those who are passionate about education and customer service. If you have a strong desire to make a difference in the lives of others, this could be the perfect opportunity for you.
