Zupee | Fraud Analyst | gurugram
1 month ago
Roles and Responsibilities:
• Analyze wallets and data to identify suspected fraud activity based upon escalations received from LEAs/Banks/PGs.
• Analyze accounts and transaction patterns to determine existing fraud trends.
• Handle different levels of Chargebacks and respond with incident reports to source.
• Analyze chargeback data to identify fraud trends and prepare chargeback reports.
• Analyze customer behavior to identify fraudulent patterns and provide customer insight using tools.
• Observe the portfolio and respective fraud strategies to optimize risk and reward.
• Apply analytical techniques to break apart complex, evolving fraudulent activities and trends. Also assess and measure impact of technology, product, and process changes.
• Assign projects as directed by the Investigators and Manager.
• Assist in special projects and ad-hoc assignments, upon request.
• Assist in the preparation of interim and final reports and recommendations.
• Assist the retail / financial fraud department.
• Collaborate and communicate effectively with cross functional teams to achieve objectives.
• Collaborate with Engineering and Product to build internal tools supporting the platform.
• Collaborate with Operational partners to communicate awareness of fraud trends and initiatives.
• Communicate effectively and confidently and is comfortable engaging all complainants and govt bodies.
• Complete daily reporting to identify and review potential fraudulent activity.
• Complete investigation to reach resolution when required.
• Connect with Govt officials, internal and external partners concerning sensitive and investigative issues.
• Contact customers over calls to resolve their issues related to KYC, Bank/UPI linking or refund related matters.
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Zupee | Fraud Analyst | gurugram
4 weeks ago
gurugram, India Zupee Full timeRoles and Responsibilities: • Analyze wallets and data to identify suspected fraud activity based upon escalations received from LEAs/Banks/PGs. • Analyze accounts and transaction patterns to determine existing fraud trends. • Handle different levels of Chargebacks and respond with incident reports to source. • Analyze chargeback data to identify...
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Zupee | Strategy Associate | gurugram
3 weeks ago
gurugram, India Zupee Full timeStrategy Associate Zupee is India’s fastest growing Technology backed Behavioural Science company. We are innovating Skill-Based Gaming with a mission to become the most trusted and responsible entertainment company in the world. We have been constantly focussing on innovation of indigenous games to entertain the mass. Our strategy is to invest in our...
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Zupee | Strategy Associate | gurugram
3 weeks ago
gurugram, India Zupee Full timeStrategy AssociateZupee is India’s fastest growing Technology backed Behavioural Science company. We are innovating Skill-Based Gaming with a mission to become the most trusted and responsible entertainment company in the world. We have been constantly focussing on innovation of indigenous games to entertain the mass.Our strategy is to invest in our people...
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Zupee | Senior Data Scientist | gurugram
1 month ago
gurugram, India Zupee Full timeAbout Zupee Zupee is India’s fastest growing Technology backed Behavioral Science company. We are innovating Skill-Based Gaming with a mission to become the most trusted and responsible entertainment company in the world. We have been constantly focusing on innovation of indigenous games to entertain the mass. Our strategy is to invest in our people &...
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Zupee | Manager Data Engineer | gurugram
1 month ago
gurugram, India Zupee Full timeManager Data Engineering Zupee is India’s fastest growing Technology backed Behavioural Science company. We are innovating Skill-Based Gaming with a mission to become the most trusted and responsible entertainment company in the world. We have been constantly focussing on innovation of indigenous games to entertain the mass. Our strategy is to invest in...
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Fraud Analyst
1 month ago
Gurugram, India Zupee Full timeRoles and Responsibilities:• Analyze wallets and data to identify suspected fraud activity based upon escalations received from LEAs/Banks/PGs.• Analyze accounts and transaction patterns to determine existing fraud trends.• Handle different levels of Chargebacks and respond with incident reports to source.• Analyze chargeback data to identify fraud...
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Fraud Analyst
1 month ago
Gurugram, India Zupee Full timeRoles and Responsibilities:• Analyze wallets and data to identify suspected fraud activity based upon escalations received from LEAs/Banks/PGs.• Analyze accounts and transaction patterns to determine existing fraud trends.• Handle different levels of Chargebacks and respond with incident reports to source.• Analyze chargeback data to identify fraud...
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Fraud Analyst
4 weeks ago
Gurugram, India Zupee Full timeRoles and Responsibilities: • Analyze wallets and data to identify suspected fraud activity based upon escalations received from LEAs/Banks/PGs. • Analyze accounts and transaction patterns to determine existing fraud trends. • Handle different levels of Chargebacks and respond with incident reports to source. • Analyze chargeback data to identify...
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Zupee | User Experience Researcher | gurugram
1 month ago
gurugram, India Zupee Full timeUX Researcher Location - Gurgaon (Onsite) Years of Experience - 5-7 years Department - Design/ Research About the Job As a User Experience Researcher specializing in Real Money Gaming (RMG) at Zupee, you will play a pivotal role in enhancing the user experience for our RMG platform. This role involves conducting comprehensive research, gathering insights,...
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Zupee | User Experience Researcher | gurugram
1 month ago
gurugram, India Zupee Full timeUX Researcher Location - Gurgaon (Onsite) Years of Experience - 5-7 years Department - Design/ Research About the Job As a User Experience Researcher specializing in Real Money Gaming (RMG) at Zupee, you will play a pivotal role in enhancing the user experience for our RMG platform. This role involves conducting comprehensive research, gathering insights,...
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Zupee | User Experience Researcher | gurugram
1 month ago
gurugram, India Zupee Full timeUX ResearcherLocation - Gurgaon (Onsite)Years of Experience - 5-7 yearsDepartment - Design/ ResearchAbout the JobAs a User Experience Researcher specializing in Real Money Gaming (RMG) at Zupee, you will play a pivotal role in enhancing the user experience for our RMG platform. This role involves conducting comprehensive research, gathering insights, and...
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Zupee | Business Analyst- Finance | gurugram
2 weeks ago
gurugram, India Zupee Full timeWe are seeking a skilled and detail-oriented Business Analyst to join our finance team. The ideal candidate will have expertise in Tableau , SQL , and strong analytical skills to drive data-driven decision-making. You will work closely with cross-functional teams to analyze financial data, build dashboards and deliver actionable insights. Key...
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Zupee | Relationship Manager | gurugram
1 month ago
gurugram, India Zupee Full timeHere’s what you will do - Manage and enhance relationships with VIP clients Work closely with various departments to ensure exceptional service for VIP clients. Provide personalized service to meet the unique needs of VIP clients. Monitor and analyze VIP client feedback to improve service delivery. Stay updated on industry trends and best practices in...
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Zupee | Relationship Manager | gurugram
1 month ago
gurugram, India Zupee Full timeHere’s what you will do - Manage and enhance relationships with VIP clients Work closely with various departments to ensure exceptional service for VIP clients. Provide personalized service to meet the unique needs of VIP clients. Monitor and analyze VIP client feedback to improve service delivery. Stay updated on industry trends and best practices in...
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Zupee | Relationship Manager | gurugram
1 month ago
gurugram, India Zupee Full timeHere’s what you will do -Manage and enhance relationships with VIP clients Work closely with various departments to ensure exceptional service for VIP clients. Provide personalized service to meet the unique needs of VIP clients. Monitor and analyze VIP client feedback to improve service delivery. Stay updated on industry trends and best practices in VIP...
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Gurugram, India NLB Services Private Limited Full timeDomain - Model Risk Management - Fraud AnalyticsJob Title Analyst/Sr Analyst - Model Risk Management - Position 5Assistant Manager/Deputy Manager - Model Risk Management - Position 1Experience-Analyst- 1-2 years- Assistant Manager: >3 years of experienceLocation - Gurugram, IndiaJob Summary - We are seeking an experienced Model Risk Analyst with a focus on...
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Zupee | Senior Software Engineer
1 month ago
gurugram, India Zupee Full timeResponsibilities: - Design, test, evaluate and build new features into the app/backend and also improve on existing features Developing tools used by other employees at the firm to run day to day tasks Design complete backend projects by understanding the business rules Improving the overall reliability of the tech infrastructure Our requirements: -...
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Zupee | Senior Software Engineer
1 month ago
gurugram, India Zupee Full timeResponsibilities: -Design, test, evaluate and build new features into the app/backend and also improve on existing featuresDeveloping tools used by other employees at the firm to run day to day tasksDesign complete backend projects by understanding the business rulesImproving the overall reliability of the tech infrastructureOur requirements:- Knowledge of...
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Gurugram, India Stashfin Full timeJob Title : Fraud Operations Lead - Digital Payments (UPI)Location : Gurgaon, IndiaJob Type : Full-timeRole Overview :We are seeking a proactive and analytical Fraud Operations Lead to oversee fraud prevention, detection, and mitigation strategies in our digital payments ecosystem, including UPI and other payment channels. The ideal candidate will have deep...
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gurugram, India BharatPe Full timeFunctional Expertise Team Management Oversee a team of 20-30 call centre agents focused on chargeback and fraud cases. Provide guidance, support, and mentorship to Team Leaders (TLs) and Quality Analysts (QA). Monitor team performance, set KPIs, and ensure SLAs are met. Foster a positive and collaborative work environment, encouraging...