International Program Development Specialist
1 week ago
Program Manager for International Education InitiativesWe are seeking a seasoned professional to manage relationships with international clients, ensure their educational needs are met promptly, and provide comprehensive technical and program support.Key Responsibilities:Client Relationship ManagementAct as the primary contact for international clients across major global regions.Build strong relationships with schools, distributors, and education partners.Understand client needs and provide tailored STEM solutions.Conduct regular check-ins, manage expectations, and ensure timely communication.Program Implementation & SupportCoordinate global program rollouts and deliver pre/post-sales technical support.Create implementation plans suited to diverse educational systems.Monitor program delivery across time zones and maintain quality.Troubleshoot issues to ensure smooth client operations.Technical Training & DemonstrationsConduct virtual trainings, webinars, and live demos on AI, Robotics, IoT, etc.Deliver customized training content for international audiences.Travel internationally for onsite workshops and demonstrations.Support curriculum integration and classroom adoption.Program Monitoring & EvaluationTrack KPIs, gather feedback, and assess program effectiveness.Identify trends and drive continuous improvement based on client insights.Collaborate with internal teams to enhance programs.Cross-Cultural & Curriculum AdaptationAdapt programs for IB, Cambridge, American, and other curricula.Ensure cultural relevance and work with teams for localization.Stay updated on global education standards.Stakeholder CollaborationSupport business development with technical expertise.Coordinate with curriculum, operations, and marketing for seamless delivery.Contribute to case studies and success stories.Requirements:Bachelor's degree in B.Tech/B.E. (Electrical, Electronics/Telecommunication, Instrumentation, Mechanical, IT) or B.Sc. in IT, Electronics, Physics, or equivalentMaster's degree in Education, Educational Technology, or STEM field preferred3-5 years of experience in international program management, preferably in EdTech or STEM educationProven track record of managing international client relationshipsExperience in delivering technical training and support to diverse audiencesPrior international travel experience for business purposes
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