Sr. Marketing Operations Excellence Analyst

2 days ago

bangalore district, India Chargebee Full time

About the Role

We’re building a high-performing, AI-enabled marketing organization—and we’re looking for a Sr. Marketing Operations Excellence Analyst to help us scale faster, smarter, and more insightfully.

This role sits at the intersection of project management, data structure, technical scoping, and agent building . You'll be the executional engine behind our modern marketing ops stack—ensuring systems stay tight, data flows cleanly, automation moves forward, and marketing stays on track.

You’ll work cross-functionally with Marketing, RevOps, and IT to bring structure, visibility, and execution excellence to our agentic marketing programs and operational cadences.

What You’ll Own

🧩 Project Management & Operational Excellence

  • Administer and evolve our marketing project management tools (e.g., Wrike), driving adoption and usage consistency across teams.
  • Define clear project workflows, SLAs, timelines, and reporting standards to support high-velocity marketing execution.
  • Manage campaign and content calendars, team cadences, and cross-functional initiatives.
  • Support leadership in planning key marketing forums, meeting logistics, and internal communications (e.g., team updates, quarterly reviews).

🤖 AI & Automation

  • Collaborate with the AI Marketing Ops team to scope, prioritize, and document agentic workflows (e.g., SEO agents, ad builders, content evaluators) and be comfortable extending into agent development.
  • Translate marketing goals into clear technical briefs for RevOps and Engineering partners.
  • Help assess automation use cases based on business impact, complexity, and readiness .

Data Structure & Insights

  • Build and maintain a consistent marketing data foundation across tools like Google Ads, GA4, Salesforce, Bizible, Marketo, Zapier, Relevance, and ABM platforms.
  • Work closely with analysts to extract performance insights , support dashboard development, and ensure data integrity and hygiene.
  • Document and maintain data flows, naming conventions, and taxonomy to enable scale and integrity.

You Might Be a Fit If You...

  • Have 3–5 years of experience in Marketing Ops, Project/Program Management , Data Operations , Technical/Business Consulting , or related roles.
  • Have strong organizational skills and love turning chaos into clarity , and holding cross-functional teams accountable to timelines.
  • Can speak both “data” and “business”—bridging communication gaps between marketing, IT, and analytics teams.
  • Are passionate about AI in marketing and excited to help operationalize intelligent workflows.
  • Thrive in a fast-paced, lean, or startup-style environment.

Bonus Points If You...

  • Have experience with tools like , Salesforce, Marketo, GA4, Looker, Bizible, 6Sense, Tableau, SQL, Zapier, RelevanceAI, Wrike , or equivalent.
  • Have supported AI/automation pilots or workflow automation projects.
  • Understand marketing attribution models , campaign tagging frameworks, or data integration methods.

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