ARSoft Consulting | Project Manager
7 days ago
ARSoft Consulting is a boutique consulting firm founded by professionals with extensive international exposure and a collective experience of over 50 years. The team has worked with a variety of Fortune 500 companies worldwide, spanning regions such as the United States, the United Kingdom, Europe, Australia, Singapore, and Latin America. This deep-rooted expertise enables ARSoft Consulting to bring valuable global insights and best practices to its clients.
Currently, the firm is supporting a major client headquartered in Australia, with operations extending to South Africa and New Zealand. This partnership reflects ARSoft Consulting’s commitment to delivering quality and reliable services across diverse markets.
The company’s mission is to provide top-tier consulting, positioning itself as a trusted partner that can adapt to clients’ evolving needs. ARSoft Consulting has ambitious growth goals, aiming to scale its team to 100 members within the next two years and to reach a workforce of 1,000 within five years. Through this expansion, the company aims to enhance its capabilities and extend its reach, ensuring it remains a preferred choice for businesses seeking both value and expertise
Job Role: Project Manager - IT Services
Location: Remote
Experience: 5-8 years in project management in IT services
1. Team Leadership & Coordination
- Lead, manage, and mentor a team of 15-25 professionals, including technical experts, business analysts, functional specialists, and interns.
- Facilitate daily stand-ups, status update meetings, and task tracking to ensure alignment and progress.
- Empower and mentor team members to enhance skills and competencies, with a particular focus on developing interns into high-performing professionals.
- Promote a collaborative, high-performance culture within the team.
- Oversee end-to-end project execution, ensuring milestones are met, budgets are adhered to, and deliverables are of high quality.
- Develop and manage project plans, timelines, and resource allocation.
- Anticipate and mitigate risks to avoid project delays or disruptions.
- Drive innovation and best practices in project management methodologies.
- Serve as the primary point of contact for clients, understanding their requirements, addressing concerns, and ensuring satisfaction.
- Provide clear and consistent communication of project progress, challenges, and solutions to clients and internal management.
- Build long-term relationships with clients, fostering trust and partnership.
- Manage routine administrative tasks, including leave management, recruitment formalities, onboarding of new team members, and other HR-related processes.
- Coordinate team resource planning and workload balancing.
- Ensure adherence to company policies and compliance requirements.
- Design and implement initiatives to upskill team members in both technical and functional domains.
- Conduct periodic performance reviews and provide constructive feedback to encourage growth.
- Organize training sessions and knowledge-sharing workshops to keep the team updated on industry trends and technologies.
Core Competencies:
- Proven Expertise: At least 5 years of experience managing IT services projects with diverse, cross-functional teams.
- Leadership Skills: Ability to inspire, lead, and manage teams with varied skill sets and seniority levels.
- Technical Proficiency: Familiarity with IT services and technologies, such as cloud computing, software development process, data analytics, cybersecurity. Experience in build and release management will be given preference.
- Client-Focused: Strong interpersonal and communication skills to build trust and deliver exceptional client service.
- Organizational Acumen: Adept at prioritizing tasks, managing resources, and meeting deadlines in a fast-paced environment.
- Hands-on experience with project management tools like Microsoft Azure DevOps, JIRA.
- Certification in PMP, PRINCE2, or Agile methodologies is a plus.
- Familiarity with ITIL frameworks and service delivery best practices.
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