Service Delivery Specialist

2 weeks ago


udaipur, India beBeeAutomation Full time

Job Title: Service Delivery SpecialistWe are seeking a skilled professional to lead the implementation of business process automation solutions using the ServiceNow platform.This is an excellent opportunity for a motivated individual to work with a talented team and contribute to the delivery of high-quality solutions that meet our clients' needs.We design, develop, and implement solutions on the ServiceNow platform to automate business processes.The successful candidate will be responsible for developing and administering technical solutions on the ServiceNow tool platform to satisfy the business needs of our clients.Key responsibilities include implementing and enhancing Service Catalog, Workflows, Flow designers, Incident, Problem, Change, Knowledge management modules.We also require expertise in implementing Reports, Dashboards, KPI and Performance Analytics for different modules of ServiceNow.Additionally, the candidate will be responsible for managing ServiceNow Version Upgrading, Patching's.We are looking for a specialist who can design and implement Service portal, widgets, Themes.ITIL Certification is mandatory.ServiceNow certification on CSA, CAD, CIS-ITSM, CIS-ITOM, CIS-ITAM, CIS-ITBM, CIS-CSM, CIS-SecOps, CIS-GRC, CIS-HRSD, CIS-DevOps is required.Prior experience working with industry leading providers of ITSM tools is preferred.



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