Client Engagement Associate/Consultant
2 days ago
CLIENT ENGAGEMENT ASSOCIATE/CONSULTANT Are you someone who thrives on building meaningful client relationships and loves technology and creating real business impact? Would you like to be part of a fast-growing Australian SaaS company that’s redefining how organizations listen to and act on customer feedback? At Resonate, we’re on a mission to build the world’s most powerful Customer Experience (CX) platform — one that helps brands truly connect with their customers and employees. Our platform brings together AI-driven insights, automation, and analytics to empower organizations to deliver exceptional experiences at every touchpoint. As we continue to grow, we’re looking for a Client Engagement Associate/ Consultant in India to help us scale our success — someone who’s equal parts consultant, problem solver, and relationship builder. ABOUT RESONATE We’re looking for a proactive and relationship-driven professional to join our team as a Client Engagement Associate/Consultant. In this role, you’ll partner closely with clients across the globe to help them get the most value from our platform — driving adoption, engagement, and long-term success. This position combines elements of consulting, account management, and customer experience, making it ideal for someone who enjoys solving business problems, building trusted relationships, and working in a fast-paced SaaS environment. WHAT YOU’LL DO Build strong, consultative relationships with clients to understand their business goals and challenges. Lead onboarding and training sessions to ensure smooth implementation and early success. Monitor customer usage and proactively engage clients to improve adoption and ROI. Develop tailored engagement plans that align with each customer’s objectives. Manage renewals and identify opportunities for upselling and account growth. Collaborate with Marketing, Product, and Implementation teams to share customer insights and drive better outcomes. Act as the voice of the customer, providing strategic recommendations to enhance satisfaction and retention. WHAT YOU'LL BRING 2–4 years of experience in Customer Success, Account Management, Client Servicing, or Consulting — ideally within a SaaS, digital, or tech environment. A consultative mindset — you ask the right questions, uncover needs, and craft practical solutions. Excellent communication and relationship-building skills. A proactive, outcome-oriented approach — you take ownership and drive results. Comfort working in a fast-paced, collaborative setup with global stakeholders. A genuine interest in technology and helping businesses succeed through better customer experiences. WHY JOIN US Be part of a global team redefining Customer Experience for some of the biggest brands. Get hands-on with cutting-edge CX tech and see the real impact of your work. Enjoy a flexible, people-first culture that values creativity, learning, and ownership. Fun team events, engaging virtual activities, and plenty of opportunities to grow your skills. The chance to work alongside passionate professionals who love what they do — and have fun doing it WORKING STYLE & BENEFITS (INDIA) Hours: 8:00 AM to 4:00 PM IST Setup: Onsite work from the Kochi office; occasional travel for events. Compensation: Competitive CTC + performance bonus (demo, lead and pipeline KPIs) Perks: Modern MarTech stack, high-velocity growth environment, annual visit to Head Office, the freedom to be 100% yourself
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Associate (Client Success & Operations)
7 days ago
bangalore, India UniHawk Global Full timeAbout UniHawk: UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve. Role Overview: As an Associate (Client Success & Operations),...
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Associate Consultant
4 weeks ago
bangalore, India Axience Full timeAbout Axience Axience is a professional business services firm, established with a credo of delivering “Integrated Bespoke Solutions” for our clients. Our vision is to "Impact our clients, colleagues and community with innovation, insight and empathy We provide high quality customized and boutique style business and financial research services and have...
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Engagement Lead
1 week ago
bangalore, India Saras Analytics Full timeThe Role As an Engagement Lead, you will play a crucial role in managing client relationships, leading project teams, and ensuring the successful delivery of consulting engagements. You will work closely with clients to understand their needs, develop actionable solutions, and drive value through innovative approaches. This role offers an opportunity to grow...
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Associate Consultant
2 weeks ago
bangalore, India CertPro Full timeCompany Description CertPro is a global provider of ISO Certification and compliance services, offering end-to-end solutions for a wide range of standards and regulations. Based on a client-centric approach, CertPro specializes in frameworks like ISO 27001:2022, GDPR, HIPAA, SOC 2, ISO 9001:2015, and many others, catering to various industries worldwide....
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Associate Consultant
2 weeks ago
bangalore, India CertPro Full timeCompany Description CertPro is a global provider of ISO Certification and compliance services, offering end-to-end solutions for a wide range of standards and regulations. Based on a client-centric approach, CertPro specializes in frameworks like ISO 27001:2022, GDPR, HIPAA, SOC 2, ISO 9001:2015, and many others, catering to various industries worldwide....
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Associate Consultant
2 weeks ago
bangalore, India CertPro Full timeCompany Description CertPro is a global provider of ISO Certification and compliance services, offering end-to-end solutions for a wide range of standards and regulations. Based on a client-centric approach, CertPro specializes in frameworks like ISO 27001:2022, GDPR, HIPAA, SOC 2, ISO 9001:2015, and many others, catering to various industries worldwide....
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Associate Consultant
2 weeks ago
bangalore, India CertPro Full time🚀 We’re hiring Freshers! Associate Consultant – Bangalore 🚀About Us:CertPro is a leading provider of compliance and certification solutions across domains including Information Security Management Systems, Quality Management, and Environmental Management. We are dedicated to supporting organizations in achieving their ISO certification goals...
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Client Associate
5 days ago
bangalore, India KAVI Full timeWe are seeking Client Associates to recruit top industry executives for on-demand consultation projects on behalf of our clients. This is a communications-heavy role. What You'll Work On: You will help our clients (investment firms) fill their knowledge gaps by connecting them to relevant domain experts in any industry. You will be the front-end of our Firm...
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Client Associate
7 hours ago
bangalore, India KAVI Full timeWe are seeking Client Associates to recruit top industry executives for on-demand consultation projects on behalf of our clients. This is a communications-heavy role. What You'll Work On: You will help our clients (investment firms) fill their knowledge gaps by connecting them to relevant domain experts in any industry. You will be the front-end of our Firm...
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Senior Associate
2 days ago
bangalore, India GLG Full timeJob Title – Senior Associate, Client Solutions Location – Mumbai Note: This role observes 11:00 PM to 8:00 AM shift (hybrid working days) Job Summary GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision....
