ServiceNow Business Analyst – Sales
2 days ago
ServiceNow Business Analyst – Sales & Order ManagementLocation: India (Hybrid or Remote)Salary: Up to 38 LPAType: Full-TimeStart Date: ASAPAbout the RoleWe are seeking an experienced ServiceNow Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying ServiceNow Sales & Order Management capabilities. This role is ideal for someone who thrives in complex enterprise environments, enjoys working with cross-functional teams, and has a strong understanding of order capture, fulfilment workflows, and ServiceNow best practices.Key ResponsibilitiesLead detailed requirements gathering for ServiceNow SOM, including order capture, fulfilment orchestration, task decomposition, product models, and workflow automation.Translate business needs into clear user stories, acceptance criteria, process flows, and functional specifications.Collaborate with architects, developers, and product owners to ensure solution alignment with out-of-the-box ServiceNow functionality.Support configuration, testing, UAT, and deployment activities, ensuring seamless delivery and stakeholder alignment.Conduct gap analysis and identify opportunities for process optimisation across the order lifecycle.Facilitate workshops, playback sessions, and stakeholder discussions to validate requirements and solution design.Maintain documentation, traceability matrices, and ensure compliance with governance and delivery frameworks.Essential Skills & Experience3–6+ years of experience as a Business Analyst on ServiceNow implementations.Strong working knowledge of Sales & Order Management (SOM)Hands-on experience with service catalogues, product models, order configuration, and fulfilment processes.Proven ability to write high-quality BRDs, FRDs, user stories, process maps, and acceptance criteria.Strong stakeholder management skills with experience running workshops in large enterprise environments.Familiarity with integrations, data flows, and APIs within ServiceNow.Understanding of Agile delivery methodologies.Nice-to-HaveServiceNow certifications (CSM, SOM, BA, CSA)Experience with CPQ, telecom order orchestration, or complex fulfilment ecosystemsExposure to global delivery models and cross-regional collaboration
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ServiceNow Business Analyst
2 days ago
bangalore, India Careerwise Full timeServiceNow Business Analyst – Sales & Order Management Location: India (Hybrid or Remote) Salary: Up to 38 LPA Type: Full-Time Start Date: ASAP About the Role We are seeking an experienced ServiceNow Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying ServiceNow Sales & Order Management capabilities....
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ServiceNow Business Analyst – Sales
2 days ago
bangalore, India Careerwise Full timeServiceNow Business Analyst – Sales & Order Management Location: India (Hybrid or Remote) Salary: Up to 38 LPA Type: Full-Time Start Date: ASAP About the Role We are seeking an experienced ServiceNow Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying ServiceNow Sales & Order Management capabilities....
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ServiceNow Business Analyst
3 days ago
bangalore, India Careerwise Full timeServiceNow Business Analyst – Order Management Location: India (Hybrid or Remote) Salary: Up to 38 LPA Type: Full-Time Start Date: ASAP About the Role We are seeking an experienced ServiceNow Business Analyst to join a large-scale digital transformation programme focused on enhancing and deploying ServiceNow Order Management capabilities. This role is...
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Sales Operations Analyst
3 days ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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ServiceNow Business Analyst CSM
1 week ago
bangalore, India Innova Solutions Full timeJob title: ServiceNow Business Analyst CSM OM focus Data Location: Remote (From India) Job type: Contract Duration- Long term COMPETENCES OBLIGATOIRES Business Analyst with experience in data activities, CMDB knowledge and experience in data migration from external tools to ServiceNow. Must be able to grasp functional aspects of data and work with SMEs on...
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ServiceNow Business Analyst CSM
7 days ago
bangalore, India Innova Solutions Full timeJob title: ServiceNow Business Analyst CSM OM focus Data Location: Remote (From India) Job type: Contract Duration- Long term COMPETENCES OBLIGATOIRES Business Analyst with experience in data activities, CMDB knowledge and experience in data migration from external tools to ServiceNow. Must be able to grasp functional aspects of data and work with SMEs on...
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bangalore, India Innova Solutions Full time🌟 Join Us as a ServiceNow Business Analyst – SPM Specialist📍 Location: Remote📄 Type: Contract | Duration: 4-Year Project (Annual Renewal Basis)Are you passionate about driving strategic initiatives and delivering impactful solutions on the ServiceNow platform? We’re looking for a ServiceNow Business Analyst with deep expertise in Strategic...
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ServiceNow Business Analyst
1 day ago
bangalore, India Innova Solutions Full time🌟 Exciting Opportunity: ServiceNow Business Analyst (CSM & OM Data Focus)📍 Location: Remote (India)📄 Type: Contract | Duration: Long-TermAre you ready to make an impact on large-scale ServiceNow transformation projects? We’re looking for a skilled Business Analyst with a strong focus on CSM, OM, and data migration to join our dynamic team.Why...
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bangalore, India Innova Solutions Full timeJob title: ServiceNow Business Analyst CSM OM focus DataLocation: Remote (From India)Job type: ContractDuration- Long termCOMPETENCES OBLIGATOIRES Business Analyst with experience in data activities, CMDB knowledge and experience in data migration from external tools to ServiceNow. Must be able to grasp functional aspects of data and work with SMEs on...
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Manager Sales
3 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
