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J P Extrusiontech | Customer Service Manager | india
1 month ago
Company Description
J P Extrusiontech Ltd., founded in 1987, is a manufacturer of Plastic Processing Machinery & Equipment located in Ankleshwar, Gujarat State, India. The company offers a wide range of machinery for the Plastic Processing and woven packaging industry and operates in a state-of-the-art manufacturing facility with modern machine tools.
Role Description
This is a full-time on-site role for a Customer Service Manager at J P Extrusiontech in Ankleshwar.
- Manage Team of Service Engineers
- Managing Customer Service Operations
- Providing Customer Support Telephonically & via Email
- Maintain Effective Communication with Customers & Ensure Customer Satisfaction
- Maintain Weekly reports of all on-going Service Operations
- Communicate Information on regularly basis with the Management
Qualifications
- Customer Service Management, Customer Support, and Customer Satisfaction skills
- Strong Analytical Skills
- Effective Communication abilities
- Experience in managing customer service operations
- Ability to prioritize tasks and handle multiple projects
- Problem-solving and conflict resolution skills
- 5+ Years of experience in Plastic Processing and machinery industry
- Good Knowledge of Woven Sacks & Extrusion Machinery
- Diploma or Bachelor's degree in Engineering is a PLUS
This is a full time on-site job in Ankleshwar, Gujarat. Please apply only if you are willing to move to this location.
