Chief Customer Support Director

7 days ago


tumakuru, India beBeeCustomer Full time

Job OverviewAs a seasoned leader in customer support management, you will oversee the client support team and guarantee seamless service delivery.Direct the support team to maintain consistent service excellence.Address complex issues, particularly for sensitive accounts.Coordinate with internal teams to resolve issues promptly and enhance overall performance.The ideal candidate will possess a strong background in customer support leadership, preferably in enterprise environments. We are seeking someone with exceptional communication, leadership, and problem-solving skills. Knowledge of SQL, MS Office, Jira, and reporting in Excel/PowerPoint is advantageous.Essential Qualifications:Bachelor's degree or higher.Minimum 5 years of experience in customer support leadership.Work Environment:This role requires working from the office.


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