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Assistant General Manager
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Assistant General Manager Talent Acquisition – Voice Hiring (Grade M6/UM3)
About Sagility
Sagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system.
Sagility™️ combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute. The most recent being recognized as a leader for Healthcare Payer Operations in 2022 as a part The Healthcare Payer Operations PEAK Matrix® Assessment report by Everest Group. To learn more about our recognitions please visit our AWARDS SECTION
We have 35,000+ employees in 15 cities across 5 countries – India, Philippines, USA, Jamaica, and Colombia.
About Sagility Technology
We are the technology wing of Sagility, providing a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Sagility Technology uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyse the issues, and create custom solution roadmap to improve efficiency, engagement, data management, and overall processes.
Job Title: Assistant General Manager Talent Acquisition – Voice Hiring (M6/ UM3)
Reporting to: DGM
Location: Bangalore
Working Hours/ Days - 9 Hours / 5 Days a Week
Shift: 11 AM – 8 PM
Team Management: Yes
Company URL: www.sagilityhealth.com
Requisition ID: 20231328
Mandatory: Ideal candidature would be 10-14 YEARS OVERALL EXPERIENCE. A dynamic Talent Acquisition professional who will be responsible for overseeing the entire Bulk & lateral hiring process and specialized in Voice Hiring, ensuring the acquisition of high-quality candidates to meet our organizational needs. This role involves strategic planning, talent sourcing, candidate assessment, and building strong relationships with stakeholders.
Role and Responsibilities
Strategic Planning:
Develop and implement effective lateral recruitment strategies aligned with the company’s goals and objectives.
Collaborate with senior management to forecast hiring needs and create a talent pipeline for critical roles.
Talent Sourcing:
Utilize various sourcing methods, including job boards, social media, networking, and employee referrals, to attract potential candidates.
Build and maintain a database of potential lateral candidates.
Candidate Assessment:
Screen and evaluate candidates based on job requirements and organizational fit.
Conduct initial interviews and coordinate subsequent interview rounds with hiring managers.
Administer and interpret assessment tests as needed.
Stakeholder Management:
Partner with hiring managers to understand their specific hiring needs and requirements.
Provide regular updates and feedback to stakeholders on the progress of recruitment activities.
Ensure a positive candidate experience throughout the hiring process.
Process Improvement:
Continuously evaluate and improve the lateral recruitment process.
Implement best practices and innovative recruitment techniques to enhance efficiency and effectiveness.
Monitor key recruitment metrics to measure success and identify areas for improvement.
Compliance and Reporting:
Ensure all recruitment activities comply with company policies and legal regulations.
Maintain accurate and up-to-date records of all recruitment activities.
Prepare and present regular reports on recruitment metrics and performance.
Skills
Expert in Bulk & Lateral Hiring
Should be strong in ATS management
Good experience on stakeholder management, market mapping, skill partnering
Should be strong SME in Voice capability Hiring
Preferred good exposure on Presentation & Excel spread sheet
Should manage the recruitment cycle from sourcing to on-boarding.
Ability to attract and engage talent effectively.
Understanding of the thorough recruitment cycle.
Experience in Vendor Partner management
Excellent in communication & stakeholder management skills
Qualifications and Education Requirements
Bachelor’s degree.
10+ years of experience in recruitment, with a focus on lateral hiring for mid to senior-level positions.
Strong understanding of various sourcing techniques and tools.
Excellent communication and interpersonal skills.
Proven ability to manage multiple recruitment projects simultaneously.
Strong organizational and time-management skills.
Proficiency in using Applicant Tracking Systems (ATS) and other recruitment software.
Knowledge of employment laws and regulations.
