ServiceNow Developer

1 month ago

coimbatore, India Truelancer.com Full time

Role: ServiceNow Developer

Location: Offshore(Hybrid)

Years of Experience: 5+ years of experience

Key Responsibilities:



  • Utilize in-depth ServiceNow platform knowledge to develop and customize applications, modules, forms, and workflows.
  • Proficiency in scripting languages, including JavaScript and Jelly scripting, to enhance and automate processes.
  • Integrate ServiceNow with external systems using REST APIs, SOAP web services, and MID Servers.
  • Develop and implement custom applications and workflows in ITSM, ITOM, HRSD, and CSM applications.
  • Ensure adherence to ServiceNow best practices and contribute to continuous improvement initiatives.
  • Provide expert-level support and guidance as a Subject Matter Expert (SME) in ITSM, ITOM, HRSD, and CSM applications.
  • Lead and collaborate with cross-functional teams to design, develop, and deploy solutions.
  • Communicate effectively with stakeholders to gather requirements, provide updates, and ensure successful project delivery.
  • Mentor and guide junior developers, ensuring the quality and efficiency of their work.


Qualifications:



  • In-depth ServiceNow Platform Knowledge: Strong understanding and hands-on experience with the ServiceNow platform.
  • Scripting Proficiency: Expertise in JavaScript and Jelly scripting for developing and automating workflows.
  • Custom Application Development: Proven experience in developing custom applications, modules, forms, and workflows within ServiceNow.
  • Integration Experience: Ability to integrate ServiceNow with external systems using REST APIs, SOAP web services, and MID Servers.
  • Best Practices: Expert-level understanding of ServiceNow best practices and their implementation.
  • Leadership Skills: Strong leadership and communication skills to effectively lead projects and collaborate with teams.
  • SME in ITSM & ITOM: Subject Matter Expert in ITSM (IT Service Management) and ITOM (IT Operations Management) applications.
  • SME in HRSD & CSM: Subject Matter Expert in HRSD (HR Service Delivery) and CSM (Customer Service Management) applications.



Preferred Qualifications:



  • Experience with additional scripting languages and frameworks.
  • Certification in ServiceNow System Administration or Application Development.
  • Experience in Agile development methodologies.

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