ServiceNow Developer/Administrator

3 weeks ago


coimbatore, India SGS Technologie Full time

Role: ServiceNow Developer/Administrator

Location: Coimbatore (Work from office)


Job Summary:

We are seeking a skilled ServiceNow Developer/Administrator with 4 to 5 years of hands-on experience in managing and configuring the ServiceNow platform. The ideal candidate will be responsible for developing and implementing ServiceNow applications and workflows, ensuring optimal performance and user experience.


Key Responsibilities:

  • Design, develop, and implement ServiceNow solutions, including workflows, business rules, and custom applications.
  • Manage the ServiceNow platform, including user administration, security roles, and permissions.
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications.
  • Provide ongoing support, maintenance, and optimization of existing ServiceNow applications.
  • Develop and maintain documentation for all custom applications, workflows, and processes.
  • Assist with ServiceNow upgrades and new feature implementations. Conduct training sessions and workshops for end-users and administrators.
  • Troubleshoot and resolve platform-related issues efficiently.


Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field. 4 to 5 years of experience with ServiceNow development and administration.
  • ServiceNow Certified System Administrator required;
  • ServiceNow Certified Application Developer preferred.
  • Strong knowledge of ServiceNow modules such as Incident Management, Change Management, Problem Management, and Asset Management.
  • Proficiency in JavaScript, HTML, CSS, and REST/SOAP web services. Excellent analytical, problem-solving, and communication skills.
  • Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.


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