ServiceNow Developer/Administrator
3 weeks ago
Role: ServiceNow Developer/Administrator
Location: Coimbatore (Work from office)
Job Summary:
We are seeking a skilled ServiceNow Developer/Administrator with 4 to 5 years of hands-on experience in managing and configuring the ServiceNow platform. The ideal candidate will be responsible for developing and implementing ServiceNow applications and workflows, ensuring optimal performance and user experience.
Key Responsibilities:
- Design, develop, and implement ServiceNow solutions, including workflows, business rules, and custom applications.
- Manage the ServiceNow platform, including user administration, security roles, and permissions.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Provide ongoing support, maintenance, and optimization of existing ServiceNow applications.
- Develop and maintain documentation for all custom applications, workflows, and processes.
- Assist with ServiceNow upgrades and new feature implementations. Conduct training sessions and workshops for end-users and administrators.
- Troubleshoot and resolve platform-related issues efficiently.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field. 4 to 5 years of experience with ServiceNow development and administration.
- ServiceNow Certified System Administrator required;
- ServiceNow Certified Application Developer preferred.
- Strong knowledge of ServiceNow modules such as Incident Management, Change Management, Problem Management, and Asset Management.
- Proficiency in JavaScript, HTML, CSS, and REST/SOAP web services. Excellent analytical, problem-solving, and communication skills.
- Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
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