Strategic Communication Facilitator

5 days ago


alappuzha, India beBeeCommunication Full time

Job Title: Strategic Communication FacilitatorJob Description:As a Strategic Communication Facilitator, you will play a pivotal role in empowering our team members with essential soft skills, voice modulation, accent reduction, and language proficiency. You will be responsible for designing and delivering training programs that cater to the diverse needs of our associates.Key Responsibilities:Develop and Implement Training Programs: Design and deliver comprehensive training sessions on communication, soft skills, grammar, syllable stress, and voice intonation to enhance our team's performance.Performance Monitoring and Tracking: Regularly assess and track the performance of our associates, identifying areas of improvement and developing strategies to address them.Conduct Refresher Sessions: Organize regular refresher training sessions to ensure continuous improvement and meet key performance indicators (KPIs).Needs Assessment and Gap Analysis: Conduct periodic assessments to identify training gaps and develop targeted solutions to bridge them.Team Coaching and Development: Provide one-on-one coaching and mentoring to associate team members to help them achieve their full potential.Internal Audits and Quality Assurance: Conduct regular internal audits to ensure compliance with established communication and soft skills standards.Reporting and Dashboard Management: Develop and maintain dashboards to track key metrics and provide actionable insights for improvement.



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