Senior Delivery Manager at Bangalore location

Experience : 17 -20 Years2 Days working from client place1] Folks who has managed large programs and engagement2] 2 days working at client location3] Participate in Governance and client reviews for critical programsLead and oversee complex delivery initiatives by managing stakeholders benefits proposals and risks to ensure successful project outcomesRoles and ResponsibilitiesWork with customer Product Heads on yearly roadmap planningWork on Proposals Be part of Discovery phase scoping planning Sizing Effort Cost TeamCreate SOWs review of SOWs with customerGood knowledge on CMS portals ECommerce Applications ITIL Process Agile Processes Testing processBe part of various project calls and ensure success of programs projectsPrepare monthly reports Governance decks QBR and drive these callsBe very proactive in identifying gaps and work with customer on correctionsPrior experience with Adobe Experience Manager Magento is added advantageShould have good people skills and be able to work with team members effectivelyEngage with customer on new opportunities staffing people issuesProvide governance on staff augmentation projects currently being executedManage account financials Timesheet approvals Invoicing BudgetingWork with sales team on proposals pricing and new opportunitiesEnable your team members from the skill perspective to be ready with all skills needed for the customer projectOwn operational aspects like timesheets leaves Transfers Monthly closure PLPerform all activities owned by a Delivery Manage in LTIMTActively participate in sharing and reapplying skills and knowledge and introducing best practice across the programProven experience using agile project management methods and a proven experience working in a similar roleProven experience balancing multiple priorities on largescale high visibility projects and employing techniques to deal with ambiguityDemonstrable experience in coaching and mentoring multidisciplinary teamsHighly articulate and credible at a senior level consistently delivering accurate reporting as to the current state of play with regard to the delivery of your serviceStrong negotiation skills and the proven ability to influence external partners stakeholders and customers to secure mutually beneficial outcomesAbility to identify strengths and weaknesses of individuals communicating this in a constructive manner to support their overall personal developmentEstablish and maintain strong relationships with key stakeholders to ensure their needs and expectations are metOversee the end to end benefits management process to maximize value from delivery initiativesLead pursuit and proposal activities including strategy formulation proposal development and client engagementDevelop and implement risk and crisis management frameworks to proactively address potential issuesCollaborate with delivery teams to monitor project progress identify bottlenecks and implement corrective actionsDrive continuous improvement initiatives to optimize delivery processes and methodologiesRepresent the organization in client meetings executive reviews and industry forums to enhance credibility and business growthSkillsMandatory Skills : Stakeholder Management,Benefits Management,Pursuit/ Proposal Management,Project Planning,Risk/Crisis Management,Project Governance,Account Management & Mining Good to Have Skills : Account Management & Mining