Senior Delivery Manager at Bangalore location

Experience : 17 -20 Years 2 Days working from client place 1) Folks who has managed large programs and engagement 2) 2 days working at client location 3) Participate in Governance and client reviews for critical programs Lead and oversee complex delivery initiatives by managing stakeholders benefits proposals and risks to ensure successful project outcomes Roles and Responsibilities Work with customer Product Heads on yearly roadmap planning Work on Proposals Be part of Discovery phase scoping planning Sizing Effort Cost Team Create SOWs review of SOWs with customer Good knowledge on CMS portals ECommerce Applications ITIL Process Agile Processes Testing process Be part of various project calls and ensure success of programs projects Prepare monthly reports Governance decks QBR and drive these calls Be very proactive in identifying gaps and work with customer on corrections Prior experience with Adobe Experience Manager Magento is added advantage Should have good people skills and be able to work with team members effectively Engage with customer on new opportunities staffing people issues Provide governance on staff augmentation projects currently being executed Manage account financials Timesheet approvals Invoicing Budgeting Work with sales team on proposals pricing and new opportunities Enable your team members from the skill perspective to be ready with all skills needed for the customer project Own operational aspects like timesheets leaves Transfers Monthly closure PL Perform all activities owned by a Delivery Manage in LTIMT Actively participate in sharing and reapplying skills and knowledge and introducing best practice across the program Proven experience using agile project management methods and a proven experience working in a similar role Proven experience balancing multiple priorities on largescale high visibility projects and employing techniques to deal with ambiguity Demonstrable experience in coaching and mentoring multidisciplinary teams Highly articulate and credible at a senior level consistently delivering accurate reporting as to the current state of play with regard to the delivery of your service Strong negotiation skills and the proven ability to influence external partners stakeholders and customers to secure mutually beneficial outcomes Ability to identify strengths and weaknesses of individuals communicating this in a constructive manner to support their overall personal development Establish and maintain strong relationships with key stakeholders to ensure their needs and expectations are met Oversee the end to end benefits management process to maximize value from delivery initiatives Lead pursuit and proposal activities including strategy formulation proposal development and client engagement Develop and implement risk and crisis management frameworks to proactively address potential issues Collaborate with delivery teams to monitor project progress identify bottlenecks and implement corrective actions Drive continuous improvement initiatives to optimize delivery processes and methodologies Represent the organization in client meetings executive reviews and industry forums to enhance credibility and business growth Skills Mandatory Skills : Stakeholder Management,Benefits Management,Pursuit/ Proposal Management,Project Planning,Risk/Crisis Management,Project Governance,Account Management & Mining Good to Have Skills : Account Management & Mining