Cluster Operations Director

3 days ago

mumbai, India beBeeLeadership Full time

Job OverviewWe are seeking a seasoned leader to helm our Branch Banking team and oversee Regional NRI Virtual operations. As a Cluster Manager, you will be responsible for driving business growth, enhancing customer engagement, and fostering high-performing teams.Key ResponsibilitiesLead the Branch Banking team to achieve strategic objectives and drive operational efficiency.Oversee Regional NRI Virtual operations, ensuring seamless execution and exceptional customer satisfaction.Collaborate with cross-functional teams to develop and implement strategies that enhance business performance.Develop and execute plans to improve customer loyalty and retention.Requirements8+ years of experience in banking or finance, with at least 3 years in a leadership role.Proven track record of achieving business objectives and driving growth.Strong leadership and management skills, with the ability to motivate and develop high-performing teams.Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.

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