Senior ServiceNow Application Lead
6 days ago
Job Title: Senior ServiceNow Application LeadAmbitious and experienced technical leaders are required to manage a team of support analysts handling incidents, service requests, and user queries related to the ServiceNow application. The successful candidate will oversee multiple shifts to ensure 24x5 coverage.The role involves monitoring ticket queues to ensure timely response and resolution in accordance with SLAs. As the first point of escalation for unresolved issues, you will coordinate with L2/L3 teams as needed. Additionally, you will be responsible for ensuring consistent documentation of issues, resolutions, and knowledge base updates.Key Responsibilities:- Led and managed a team of analysts- Monitored ticket queues and ensured timely response and resolution- Cordinated with L2/L3 teams- Maintained shift schedules and ensured adequate coverage during business hours and on-call rotationsRequired Skills & Qualifications:- At least 4 years of experience in IT helpdesk or application support, with at least 1 year in a leadership role- Hands-on experience with ServiceNow, especially in incident and request management- Strong understanding of ITIL/ITSM frameworks- Excellent communication, interpersonal, and problem-solving skills- Experience with ticketing tools, reporting dashboards, and knowledge management systems- Bachelor's degree in computer science, Information Technology, or a related field (preferred)Benefits:- Competitive compensation package- Opportunities for professional growth and development- Collaborative and dynamic work environment
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Senior Servicenow Developer
3 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Principal Platform Architect
2 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Sr Staff Servicenow Solution Architect
2 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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ServiceNow Technical Lead
6 days ago
bangalore, India beBeeDevelopment Full timeJob Opportunity:The Senior Developer will lead the implementation of ServiceNow applications, ensuring adherence to SDLC processes and providing technical guidance.Leading client requirement analysis and system designExperience with Web Services Integration (SOAP, REST, JSON)Governance/service management/operations expertiseImplementing ServiceNow App Engine...
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ServiceNow Application Specialist
7 days ago
bangalore, India beBeeKnowledge Full timeServiceNow Developer Position We are seeking a skilled ServiceNow developer to join our team. As a senior-level developer, you will be responsible for designing, implementing, and maintaining our ServiceNow instance. Key Responsibilities: Develop and configure ServiceNow applications to meet business requirements. Design and implement custom workflows and...
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ServiceNow Application Specialist
2 weeks ago
bangalore, India beBeeServicenow Full timeServiceNow Application SpecialistWe are seeking a skilled ServiceNow Application Specialist with extensive experience in designing, implementing, and enhancing various ServiceNow modules to drive business growth and efficiency.This is an exciting opportunity for a talented professional to lead and participate in end-to-end ServiceNow implementations across...
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ServiceNow Developers
3 days ago
bangalore, India Tenth Revolution Group Full timeAbout the Role: We are seeking talented ServiceNow Developers across multiple experience levels to join our growing IT team. This is an excellent opportunity for candidates to work on enterprise-level ServiceNow implementations, enhance ITIL processes, and contribute to digital transformation initiatives. We offer clear career progression from Associate to...
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Senior Solution Sales Specialist
5 days ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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ServiceNow Lead
1 week ago
bangalore, India Jade Global Full timePosition Name : ServiceNow Lead Location : Hyderabad, Pune, Bangalore ( Candidates can work from either of the location) Experience : Min 8+ years About Jade Global Jade Global is a premier global IT services and solutions firm committed to helping clients drive business transformation through enterprise applications, AI/ML, cloud platforms, automation, and...
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ServiceNow Lead
18 minutes ago
bangalore, India Jade Global Full timePosition Name : ServiceNow Lead Location : Hyderabad, Pune, Bangalore ( Candidates can work from either of the location) Experience : Min 8+ years About Jade Global Jade Global is a premier global IT services and solutions firm committed to helping clients drive business transformation through enterprise applications, AI/ML, cloud platforms, automation, and...