Technical account manager
1 week ago
A leading global e-commerce Saa S platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer satisfaction, streamline logistics, and enhance overall delivery experiences.The Technical Account Manager is the primary technical contact for enterprise clients, responsible for complete technical setup, configuration, and migration. The role involves troubleshooting, managing API queries, and ensuring smooth operations. It requires cross-functional collaboration (CS, Engineering, Ops, Product) and the ability to simplify technical concepts to deliver timely, effective solutions.Title: Technical Account ManagerLocation: BengaluruEducation: Preferred computer science background (preferably B. Tech, M. Tech, BCA, MCA, B. Sc.-IT, M. Sc.-IT)Experience: 4-8 yearsRoles & Responsibilities:- Lead end-to-end technical setup and configuration for enterprise customers.- Provide ongoing technical support to ensure smooth operations and customer satisfaction.- Manage and execute migration processes for enterprise accounts, ensuring minimal downtime and seamless transitions.- Act as the primary technical contact for enterprise clients, addressing escalated issues and managing complex scenarios.- Handle technical queries, including API-related requests, and track resolution progress.- Partner with Customer Success teams across regions to align on customer needs and goals.- Participate in team meetings to ensure consistent customer support and shared success strategies.- Work with Operations, Engineering, and Product Marketing teams to stay updated on platform changes.- Communicate platform updates and relevant changes effectively to enterprise clients.Requirement:- 4+ years' experience in customer-facing technical roles in either Saa S, ecommerce, or marketing automation technology- Experience working with clients, product, ops, and engineering teams—with the ability to break down complex concepts to non-technical stakeholders- Ability to prioritize, multi-task, and perform effectively under pressure- Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features- Strong knowledge of business processes (Sales, Service, Marketing, Support) business applications and automation- Ability to grasp customer's needs and suggest timely solutions- Executive level interpersonal, project management, communication, and problem-solving skills- Excellent written and verbal communication and presentation skills.
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Technical Account Manager
2 weeks ago
bangalore, India OneXtel Full timeAbout the role We are seeking a dynamic and experienced Technical Account Manager (TAM) to join our Business & Growth-Enterprise team. The TAM will serve as a key point of contact for our enterprise customers, ensuring successful deployment, adoption, and optimization of our communication solutions. This role requires a blend of technical expertise, project...
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Technical Account Manager
2 weeks ago
bangalore, India Hireginie Full timeA leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer satisfaction,...
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Technical Account Manager
2 weeks ago
bangalore, India KrisAtWork Full timeAs a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment. You will act as a trusted advisor, technical expert, and strategic partner, driving adoption, delivering measurable business outcomes, and ensuring long-term retention and expansion.What You'll DoDeliver...
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Technical Account Manager
2 weeks ago
bangalore, India KrisAtWork Full timeAs a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment. You will act as a trusted advisor, technical expert, and strategic partner, driving adoption, delivering measurable business outcomes, and ensuring long-term retention and expansion.What You'll DoDeliver...
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Technical Account Manager
2 weeks ago
bangalore, India Samsara Full timeWho we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...
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Technical Account Manager
2 weeks ago
Bangalore Division, India KrisAtWork Full timeAs a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment. You will act as a trusted advisor, technical expert, and strategic partner, driving adoption, delivering measurable business outcomes, and ensuring long-term retention and expansion. What You'll Do Deliver...
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Technical Account Manager
2 weeks ago
bangalore district, India KrisAtWork Full timeAs a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment. You will act as a trusted advisor, technical expert, and strategic partner, driving adoption, delivering measurable business outcomes, and ensuring long-term retention and expansion. What You'll Do Deliver...
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Technical Account Manager
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bangalore, India Astra Security Full timeAbout Astra: Astra is a cybersecurity SaaS company that makes pentests simple with its AI-led Offensive Pentest Platform. Our continuous vulnerability scanner emulates hacker behavior with over 15,000 security tests, enabling CTOs and CISOs to achieve continuous security at scale, remediate vulnerabilities faster, and seamlessly embed security into DevOps...
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Technical Account Manager
2 weeks ago
bangalore, India Baldor Technologies Private Limited (IDfy) Full timeGrow FearlesslyWho are we?IDfy is Asia's leading TrustStack, trusted by the best, with global expertise and enterprise-grade tech, we're solving trust challenges, making compliance easy,fraud detection smarter, and onboarding seamless.Our clients include HDFC Bank, Zomato, Amazon, PhonePe, Paytm, HUL and many others. With more than 13+ years of experience...
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Technical Account Manager
6 days ago
bangalore, India RPS Consulting Pvt. Ltd. Full timeAbout the Company RPS Consulting Pvt Ltd, an NIIT Group Company, is a leading enterprise IT training provider headquartered in Bangalore, established in 2006.We specialize in delivering world-class technical training and professional certifications to enterprises across India and globally. Our offerings span across 32+ OEM technologies including AWS,...
