Process Excellence Specialist

1 week ago


Aurangābad, India beBeeTrainer Full time

Process and Soft Skill Trainer RoleThis pivotal role drives learning, capability building, and operational excellence across multiple teams.The Trainer ensures employees have product knowledge, communication proficiency, and process understanding needed to deliver exceptional customer experiences.Design and develop comprehensive training programs focused on core processes, communication excellence, and product knowledge.Translate complex product features into easy-to-understand learning materials for internal teams.Create engaging training content such as presentations, SOPs, e-learning modules, and videos.Collaborate with cross-functional teams to ensure alignment with operational priorities.Key ResponsibilitiesTraining Design & DevelopmentTraining Delivery & FacilitationEvaluation & ReportingKnowledge Management & Cross-Functional CollaborationContinuous Learning & InnovationThis role requires excellent communication and presentation skills, strong facilitation abilities, proficiency in MS Office/G-suite (Word, Excel, PowerPoint), a creative approach to content design and training delivery, an analytical mindset to evaluate training outcomes, and strong collaboration, adaptability, and customer-centric mindset.



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