Public Relations Professional

Job OverviewWe are seeking a skilled professional to join our team as a Communication Specialist. This role involves developing and implementing effective communication strategies, managing community posts, and creating content that engages global audiences.About the RoleThis position requires strong analytical and critical thinking skills, with the ability to analyze stakeholder needs and communicate decisions in a timely and effective manner. The ideal candidate will have experience working in a cross-functional or cross-pyramid capacity and be able to work independently as well as collaboratively in a team environment.Key ResponsibilitiesCommunity Engagement: Create, manage, and monitor community posts to foster engagement, share updates, and communicate key information to global audiences.Strategic Communications: Develop and execute communication strategies for internal and external stakeholders, including executive/leadership communications, crisis communications, and general awareness campaigns.Content Creation: Write and maintain concise, accurate communications, including knowledge base articles, Wiki content, processes, best practices, and presentations.Internal Content Management: Create and manage internal site content, ensuring organizational accuracy, consistency, and brand alignment.Document Control: Maintain a robust library for document control, team collaboration, and external socialization for the communications team.Training Resource Development: Provide key business partners with information and recommendations to support the development and implementation of training resources and plans.Process Simplification: Translate complex processes and procedures into clear, understandable language, workflows, and step-by-step instructions.End-to-End Communications: Participate in all phases of communications development, from project planning through release, including writing, editing, and publishing.Cross-Project Coordination: Identify intersection points across multiple projects and teams to maximize efforts and consolidate communications, reducing noise and improving clarity.Operational Efficiency: Seek and communicate opportunities for process improvement while documenting content, collaborating with subject matter experts (SMEs) and managers.Collaboration: Work collaboratively with various teams and disciplines to develop communications that meet their intended purpose, within schedule and budget limitations.Audience Adaptation: Tailor content to fit the needs of different audiences, applying critical thinking to ensure communications meet standards and are contextually appropriate.Industry Awareness: Maintain working knowledge of industry-standard platforms and best practices.]Qualifications and SkillsEducation: Bachelor's degree required.Experience: 5–7 years of experience in communications, content creation, or related roles, with a proven track record of managing community posts and presenting policies and procedures on a global scale.Project Management: Demonstrated project management skills with a proven ability to drive results.Stakeholder Engagement: Ability to analyze stakeholder needs, resolve conflicts, and communicate decisions in a timely and effective manner.Global Program Support: Experience managing requests and concerns from regional and local partners to ensure the success of global programs.Leadership: Demonstrated leadership skills, including experience working in a cross-functional or cross-pyramid capacity.Communication: Excellent English communication skills—written, verbal, and presentation—with the ability to engage with complex, high-level stakeholders.Analytical Skills: Strong analytical and critical thinking abilities.Motivation: Highly motivated, positive attitude, and able to work independently as well as collaboratively in a team environment.Technical Proficiency: Proficient with Microsoft Excel, Outlook, Word, and PowerPoint.Flexibility: Willingness and ability to work flexible hours, including nights, weekends, and holidays, to support 24/7 operations.],