Max Life Insurance Company Limited | Manager – MIS | gurugram
3 weeks ago
JOB SUMMARY:
Responsible for Reporting/Dashboards in Distribution/Sales patch of BPMA.
Responsible for driving automation of reports through Python/Power BI/SQL/VBA etc.
KEY RESPONSIBILITIES:
Publish MIS for monitoring performance
Data Retrieval & Collation from Cross functional teams & IT
Publish accurate and timely MIS for channels / key relationships & other Functions.
Gather, Analyze, and compile data needed to identify trends and patterns, then make recommendations for business actions.
Quality Assurance & Compliance of MIS reporting system and collation of data inputs
Conceptualize and Design Templates for New dashboard/ reports along with customer under the Performance Management framework
Adhering to agreed TAT and accuracy of the data request
To consistently & accurately populate various dashboards as per plan & fulfill adhoc requirement
Manage queries within TAT, improve CSAT score and take actions to reduce queries
Deep knowledge of Domain and each KPI
Efficient and smooth Stake holder management
Make leaders in your team
Data Analysis
Data analytics for Management support and decision making
Provide quality trend analysis for management decision-making
Suggest corrective measures/new means to manage outages
Handle Ad-hoc analysis requirements for the senior management team.
Automation
Reduce workload of existing reports via automation
Optimize current bandwidth & increase efficiency
Adopt New tool / technologies
MEASURES OF SUCCESS:
Consistency & Timeliness as per plan for Dashboard publishing
Quality of Dashboards / reports conceptualized under Performance framework
Work as per defined timelines
IVOC and CSAT scores; Customer Engagement and Feedback
Coordination and Relationship within and outside the function
Value addition and efficiency upliftment
Supervisor & stakeholder management and their feedback
Team management & upliftment
DESIRED QUALIFICATIONS AND EXPERIENCE:
3 - 4 years of relevant experience
Graduate/PG
Good communication skills
Good analytical skills with ability to collate and analyze large amount of data learning agility
Understanding of MS-Access / Advance Excel
Knowledge of Macros, VB/SQL, Python is required (Power BI or any visualization tool would be added advantage)
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life Insurance:Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution...
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gurugram, India Max Life Insurance Company Limited Full timeMax Life Insurance Established in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of...
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gurugram, India Max Life Insurance Company Limited Full timeMax Life InsuranceEstablished in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of...
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gurugram, India Max Life Insurance Company Limited Full timeMax Life Insurance Established in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of...
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gurugram, India Max Life Insurance Company Limited Full timeMax Life InsuranceEstablished in year 2000, Max Life Insurance is currently 4th largest private life insurer and the largest non-bank life insurer in India. It is subsidiary of the publicly listed Max Financial Services Limited and joint venture between Max India Ltd and Axis Bank. The Company has more than 40 Lakh customers, with gross written premium of...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life AI Works Max Life Insurance, one of the leading life insurers and the largest non-bank owned private life insurer in India. The Company has more than 40 Lakh customers, 17,79,409 Crores of sum assured and presence with 304 offices in 140+ cities across India. Max Life is consistently ranked within top 50 on the ‘100 Best Companies to Work...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life AI Works Max Life Insurance, one of the leading life insurers and the largest non-bank owned private life insurer in India. The Company has more than 40 Lakh customers, 17,79,409 Crores of sum assured and presence with 304 offices in 140+ cities across India. Max Life is consistently ranked within top 50 on the ‘100 Best Companies to Work...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life AI Works Max Life Insurance one of the leading life insurers and the largest non-bank owned private life insurer in India. The Company has more than 40 Lakh customers, 17,79,409 Crores of sum assured and presence with 304 offices in 140+ cities across India. Max Life is consistently ranked within top 50 on the ‘100 Best Companies to Work...
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gurugram, India Max Life Insurance Company Limited Full timeAbout Max Life AI Works Max Life Insurance one of the leading life insurers and the largest non-bank owned private life insurer in India. The Company has more than 40 Lakh customers, 17,79,409 Crores of sum assured and presence with 304 offices in 140+ cities across India. Max Life is consistently ranked within top 50 on the ‘100 Best Companies to Work for...
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gurugram, India Max Life Insurance Company Limited Full timeKEY RESPONSIBILITIES Strategic support to function heads on key projects/journeys in the area of customer service, engagement and fulfillment Work with function heads to own specific initiatives and work with CFTs to deliver these Give CX perspective on key customer journeys Management of communication related issues, DNPS, service recovery and NPS...
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