Max Life Insurance Company Limited | Senior Manager
4 days ago
Job Responsibilities -
- Responsible for Managing Technology related projects
- Would be responsible for implementing technology initiatives for the training team
- Spearheading LMS (Learning Management System) project- Manage end-to-end TMS implementation alongside IT and vendor team working with the Program Management office to ensure adherence to implementation plan
- Responsible for the development, maintenance and management of the digital learning environment
- Support vendor evaluation and decisions on technology investments
- Create road-map for technology evolution including identifying new digital learning tools, lead and collaborate on implementation of the road-map through multiple developments
- Ensuring all the project related deliverables are tracked and status updates are published on time as per the agreed format, frequency and quality standards
- Knowledge of App ecosystem, micro learning for education courses, course design – product/program management experience in companies in tech-based education sector will be an advantage.
- Ensure all aspects of PMS, R&R, policies, and performance are oriented on inclusivity, encourage performance and should be centered around the primary goals of training
- On-time and accurate execution of training technology and operations initiatives
- Managing all other operations related to training eg vendor payout, printing etc
- Manages logistics challenges and solves them for seamless business and training operations
- Maintain regular contact with the stakeholders, providing the status of project progress
- Help in developing and delivering training reports & Dashboards.
- Build dashboards, tracking, updating & monitoring project summary dashboard in the required format; Self-learning Dashboards; WOW office reports rhythms
- Contribute in the creation of fresh strategies .Create plans to implement operations as per strategy
- Align processes, resources-planning and department goals with overall strategy .
- Provide support and insight into significant changes
- Help & Support senior executives in making effective decisions
Desired Skills & Experience: Functional / Technical Skills
- Minimum 7 to 8 years of working experience in operation management; Preferred in similar field
- Bachelor's degree preferred in IT systems /operations management from Life Insurance.
- In depth knowledge process & Technology and technology integration
- Technical credibility and the ability to “do” not “say” when it comes to bringing new products and services to market in agile development environments
- Knowledge of quality control mechanism - defined SLAs and TATs
- Process oriented, track record of developing efficient process interfaces
- Energetic, action oriented with solid business sense
- High degree of flexibility and adaptability
- Self-motivated, self-directed, and politically astute
- Detailed oriented and well organized
- Strong analytical, problem solving and negotiation skills
- Effective verbal/written English communications
- Good knowledge of MS Excel and Power-point
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