Digital Contract Governance Specialist

2 weeks ago

dindigul, India beBeeGovernance Full time

Job Description:Our organization is focused on harnessing the power of human connection to craft and deliver cutting-edge customer experiences. Leveraging next-generation digital solutions, we empower teams across North and Central America, Europe, and Asia with a shared vision of innovation through digital enablement, collaborative teamwork, agile thinking, and a customer-centric culture.We offer a comprehensive suite of solutions spanning customer experience, digital transformation, IT lifecycle management, advisory services, risk management, and back-office support. Our partnerships with pioneering brands from diverse industries like tech, finance, gaming, travel, hospitality, and healthcare drive growth at any stage.Position Overview:As a key member of our team, you will report directly to the Senior Manager and be responsible for supporting our established governance processes. Your primary focus will be on managing the documentation of all activities related to the contract process.This includes executing governance procedures for pricing, deal approvals, and ensuring effective contractual document control on behalf of our organization and valued clients. You will work closely with subject matter experts from Commercial teams, the Global Solutions Development team, Legal, Operations, Risk, Regulatory, and Tax to review and document provisions within Master Service Agreements, Statements of Work, and other contractual documents.Key responsibilities include:Executing governance and approval processes for pricing, deal structure, and bid management in line with our standards.Managing the entire lifecycle of contractual documents, maintaining strict version control, formatting consistency, and secure storage.Collaborating with cross-functional subject matter experts to review and document provisions in Master Service Agreements, Statements of Work, and other contractual documents.Facilitating the documentation of commercial, legal, regulatory, and operational requirements in customer contracts, ensuring accuracy and compliance.Tracking and coordinating contributions from multiple stakeholders to meet client timelines, ensuring a seamless delivery process.Leading bid governance activities, capturing decisions, approvals, and outcomes according to established thresholds.Acting as a liaison between commercial teams, risk and compliance stakeholders, and operational leaders to safeguard contractual quality and adherence.Requirements:Minimum 3 years of experience in contract administration, document management, bid governance, or equivalent.Advanced proficiency in Microsoft Word and Google Docs/GSuite with strong document formatting and version control skills.Proven experience in technical or legal writing, producing accurate and comprehensible contractual documentation.Strong facilitation and stakeholder management experience in global, cross-functional environments.Basic understanding of project management practices.Experience in supporting governance processes for bid and deal approvals.Familiarity with customer experience, trust & safety, and/or digital business operations is preferred.Degree in Communication, Business, or Legal disciplines is advantageous.Fluency in English is required; proficiency in German or Mandarin is an asset.Availability to work local night or overnight hours in the Philippines or India to align with U.S. working hours (8 a.m. to 5 p.m. ET).Why Us?Our organization offers a dynamic and supportive environment where you can grow professionally and contribute meaningfully to our success.

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