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Leader, HR Shared Services, Asia

2 months ago

gurgaon, India LIXIL Full time

ROLE OVERVIEW

Shape, setup and manage the HR Shared Services & operations model in Asia for the world’s leading water and housing technology brands Based out of Gurgaon, India, this role will directly report into the SBP for Human Resources, Asia and Africa


CHALLENGES & OPPORTUNITIES

We are a matrixed organization with our businesses being complex and processes being aligned to our ONE LIXIL Philosophy. We are modernizing employee experience, building new capabilities and streamlining our processes to support employees during moments that matter during their careers. With this challenge comes an opportunity to equal scale – to use your expertise to build, transform and streamline HR processes, improve employee self-service capabilities and enhance the overall HR experience of our employees


RESPONSIBILITIES

- Design, set-up and implement functionally aligned service delivery model in HR to drive process excellence through technology interventions, simplification, consolidation, standardization and people analytics to support the overall organization's talent transformation objectives

- Partner and collaborate with HR leaders across countries and COEs for process simplification and execution

- Align the available HR resources under the Global HR Operating Model, focusing on evolving customer centric experience and end-to-end process design

- Build and develop high performing HRSS team with service level KPI’s.

- Maximizing use of reporting and analytics to diagnose challenges and track performance

- Drive continuous improvement and change management to help employees adapt to simplified processes

- Ensure HR processes comply with legal requirements and manage HR related risks in every market within Asia.

- Conduct periodic organizational and HR reviews to ascertain process health and areas of improvement


WHAT WE OFFER

- Learning culture in a Global organization.

- Work life balance and flexibility

- Comprehensive induction, ongoing training and development to set you up for success Equal opportunity in the workplace

- Global employee networks to help you connect and grow

- Employee Assistance Program to help with any difficulties regarding work, life and personal matters

- Frequent Employee Engagement activities fostering an inclusive and diverse work environment


ABOUT LIXIL

LIXIL. A home for everyone. Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes. Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy. LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all. We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition. A home for everyone.


YOUR SKILLS

Required

- Minimum HR or HR Services experience of 10-12 years

- Experience in implementation and managing of HRSS across Asia for at least 2 cycles

- Demonstrated ability to work with global HR teams and drive changes with a customer centric approach

- Strong Process mindset and knowledge of HR processes and best practices

- Capable of planning and managing projects with attention to achieving timely, cost-effective outcomes

- Strong Project management and change management skills to handle complex projects.

- Willingness to travel for up to 20-30% of your time

Naturally, you stay up to date with all the latest developments in your field. But it is really your deep understanding of internal HR processes across regions, identifying challenges and areas of opportunities with your inherent curiosity and ability to communicate clearly at any level of seniority or technical proficiency that sets you apart.


Preferred

- University degree in HR or Engineering, master’s degree preferred

- Basic knowledge of LEAN or Six Sigma is a plus

- Good to have PMP certification.


Work Location:

Remote, preferably with access to India (Gurgaon) or Thai (Bangkok)