Indian School of Business | Associate Director
1 month ago
Job Title: Associate Director
Function: Executive Education
Reports to position: Executive Director
Location: Hyderabad
Reportees to Position: Manager, Asst. Manager, Sr. Associates, Associates & Interns
Band: A2
Experience: 15 years
Job Purpose
Position ISB as the thought leader and knowledge partner for the Government and Public sector to build capacities and provide a continuous learning environment.
Job Outline
- Responsible for building, mentoring, and leading a high-performing team that works towards exceeding the business and strategic goals.
- Responsible for developing and implementing comprehensive business strategy targeting Government and Public Sector.
- Leading the team towards meeting the actionable short-term and long-term goals to drive business growth, market expansion, and brand visibility.
- Guiding the business team in prospecting, pitching, and negotiating contracts with clients.
- Working with cross-functional teams while creating a collaborative work culture that encourages continuous business and individual growth.
Job Specification
Knowledge: Qualification - Master’s degree in business administration or education or a related discipline.
Skills:
Technical:
Experience in curriculum design and blended learning.
MS Office.
Behavioral:
Excellent interpersonal & communication skills
Excellent analytical and diagnostic skills
Good questioning, probing and listening skills.
The ability to work independently and as part of a team
Multi-tasking ability with superior time management skills
Key Responsibilities and % Time spent
1 Revenue generation from Government and public sector clients - Collaborate with potential clients to establish network, arrange meetings and support in customer outreach – Lead generation and customer outreach - 40%
2 Building new revenue streams from extended GPS - 20%
3 Knowledge creation and thought leadership - 10%
4 Building programme experience and ensuring ‘wow’ factor for clients - 10%
5 Team building and management - 10%
6 Database and knowledge creation and management - 10%
KRA, KPI and Weightage
1 FY24-25 Revenue - 26 Cr. For self (including targets for each subordinate) - 30%
2 New Program or logo - At least 5 new logos in FY 24-25 for self-subordinate (New logo: No business during last 3 years) - 20%
3 FY 25-26 Order Book - 8 Cr. FY23-24 Order Book as on 31 March 2025 + the respective target for each subordinate (in any) OB=MSA/SOW/any other agreement signed, PO issued (if any), dates finalized with client/faculty/venues etc. - 20%
4 Digital Learning - New business opportunities through online medium. Complete account management - end to end business and programme mgmt. Block revenue - 1.5 cr. for FY24-25 - 20%
5 Critical Hygiene Factors - 80+% Collection within 90 days of invoicing (weighted average); 100% within 90 days of invoicing - Salesforce updated on a regular basis - leads, opportunity status, contacts, deal size, financial year etc.; Average 5-day Approach note turnaround time, with none more than 8 days (from the time of clarity on the opportunity;
Average delivered programme rating 4.6+ - 30%
Any Other Significant Input
- The ability to handle multiple client accounts.
- Exceptional customer service skills.
- Understanding of ed-tech space
- Willingness and flexibility to travel and take up sales responsibility
- Good communication skills – written and verbal
- Strong Knowledge of MS Office, especially excel
- Comfortable with Multitasking – job might require working over extended hours on select days
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