Manager Project Management
2 weeks ago
Company Overview
EverAI Labs , a group company of Everise Inc., is an upcoming startup in the customer service industry, dedicated to enhancing operational efficiency and workforce development through innovative automation solutions. We are developing a comprehensive set of platforms that focuses on using the latest technology to enable our clients deliver better and faster customer experience.
Position Summary:
The Manager – Project Management is responsible for the overall direction, coordination, implementation, execution, control, and completion of one or more specific projects- ensuring consistency with company strategy, commitments, and goals. Serves as a primary point of contact for internal as well as external stakeholders and clients during the implementation phase of each project and includes day-to-day interface on project commitments and updates, leading stakeholder and client meetings, ensuring project delivery is appropriate, timely, and accurate.
Principle Accountabilities:
- Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
- Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
- Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
- Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes
- Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
- Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
- Develop and maintain partnerships with third-party resources, including vendors and researchers
- Assign and monitor resources to ensure project efficiency and maximize deliverables
- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
Attributes & Attitude:
- Critical thinking and problem-solving skills
- Planning and organizing
- Decision-making
- Effective interpersonal & communication skills
- Influencing and leading
- Conflict management
- Ability to work in a high-stress work environment
Knowledge:
- Experience: Minimum 5 years in Project Management
- PMP Certification
- Project Management experience in application deployment
- Knowledge of both theoretical and practical aspects of project management
- Knowledge of project management techniques and tools
- Direct work experience in a project management capacity
- Proven experience in people management
- Proven experience in strategic planning
- Proven experience in risk management
- Amenable to working in a hybrid setup with the office located in Bangalore
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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