Voice AI Lead

2 weeks ago

aligarh, India beBeeSenior Full time

About the JobR Systems, a global product engineering and digital solutions provider, seeks an experienced Senior AI Engineer to lead the development of an intelligent voice agent capable of handling real-time customer conversations.Responsibilities:Design and build voice-first AI systems that integrate phone calls with speech recognition, language models, and text-to-speech pipelines.Integrate telephony platforms (Twilio, Vonage, SIP, Asterisk, FreeSWITCH) with real-time voice workflows.Implement STT/TTS solutions using Whisper, Amazon Transcribe, Google Speech, or Azure Cognitive Services.Orchestrate language models using LangChain, LlamaIndex, or equivalent frameworks to manage prompts, tools, and function calls.Develop robust APIs to write conversation outcomes into internal systems and trigger downstream actions.Ensure low-latency, scalable architecture for real-time voice interactions.Collaborate cross-functionally with product, design, and backend teams to align on goals and deliverables.Monitor and optimize performance across voice latency, transcription accuracy, and language model response quality.Implement SQL-based reporting for conversation analytics and system health.Qualifications:8–10 years of engineering experience, with at least 3 years in voice AI or conversational systems.Requirements:Proven expertise in telephony stack integration: Twilio, Vonage, SIP, Asterisk, FreeSWITCH.Hands-on experience with STT/TTS engines: Whisper, Amazon Transcribe, Google Speech, Azure TTS.Deep understanding of language model orchestration frameworks: LangChain, LlamaIndex, or custom prompt tooling.Strong backend development skills in Python, Node.js, or similar, with API design and integration.Experience with SQL databases and reporting pipelines.Familiarity with event-driven architectures, webhooks, and real-time data flows.Excellent problem-solving, communication, and stakeholder management skills.

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