Customer Experience Specialist
2 weeks ago
The Customer Service Representative role involves providing top-notch customer service by answering inquiries, resolving issues, and ensuring a positive customer experience.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide suitable solutions.Identify customer needs and deliver the best possible outcome.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Maintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.Stay updated on company offerings, services, and new launches.Understand and communicate company policies clearly to customers.Coordinate with sales, operations, and technical teams to resolve customer concerns.Participate in team meetings, training, and performance evaluations.Required Skills: Problem-solving skills, professionalism, effective communication.Benefits: Opportunity to work in a dynamic environment, contribute to customer satisfaction, and grow professionally.What We Offer: Competitive compensation package, comprehensive benefits, and a chance to be part of a successful team.
-
Customer Experience Specialist
4 days ago
india beBeeSupport Full timeCustomer Experience Specialist RoleWe're seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer support team, you will be responsible for providing expert technical and application problem resolution assistance to our clients.Key Responsibilities:Gaining knowledge of assigned customers' technical and business...
-
Customer Experience Specialist
3 days ago
Pune, India Exxat Full timeJob Description We are Hiring Customer Experience Specialist at Exxat! Exxat, a US-headquartered leader in cloud-based Health Sciences education management, is looking for a Customer Experience Specialist. Location: Pune / Vadodara Work Model: Work From Office (Hybrid) Experience: 5+ years of Experience in Product Training. What you'll drive: End-to-end...
-
Client Delivery Specialist
4 days ago
Hyderabad, India Bring My Customer Full timeJob Description Company Description Bring My Customer provides a productized customer acquisition system for business growth. We specialize in hiring and training dedicated Customer Acquisition Specialists who generate consistent, qualified leads through authentic conversations across LinkedIn, Email, and Social platforms. Our fully managed system helps...
-
india beBeeCustomerSupport Full timeAbout Our Opportunity:We are seeking a skilled CX Specialist to provide technical and customer support for MEDIT products.Handle service tickets via email, live chat, remote support, and phone calls for assigned regions.Process English tickets from CIS, India, and Southeast Asia regions.Support dental events and visits to local dealers.Create and update...
-
Customer Experience
2 weeks ago
Bengaluru, India Allo Health Full timeJob Description Customer Experience & Quality Specialist Location: Indiranagar, Bangalore Department: Operations Reporting to: Head of Operations About the Role We are looking for a Customer Experience & Quality Specialist to lead and improve the end-to-end patient experience across our support channels, care delivery processes, and consumer-facing digital...
-
Product Experience Specialist
1 week ago
Mumbai, India EDT Full timeJob Description Company Description At EDT, Our mission is to reimagine the daily devices in our life for the present & for the future. To spark joy in the daily humdrum of our lives with design & seamless tech. To make your everyday extraordinary. Role Description This is a full-time, on-site role located in Mumbai for a Product Experience Specialist...
-
Customer Experience Specialist
2 weeks ago
india beBeeMarketing Full timeCustomer Experience SpecialistIn today's competitive market, businesses must differentiate themselves to attract and retain customers. However, understanding customer needs and preferences is often challenging due to data silos and limited visibility.A leading customer marketing platform helps businesses gain a 360° view of their customers, drive revenue...
-
Experience Enhancement Specialist
1 week ago
india beBeeCustomer Full timeRole OverviewThis specialist plays a pivotal role in enhancing customer satisfaction by streamlining processes.Manage communication channels to maintain key metrics.Handle customer concerns, directing them to suitable solutions and following up with relevant teams.Own customer relationships, utilizing CRM tools to manage the lifecycle and track...
-
Customer Experience Specialist
2 weeks ago
india beBeeCustomer Full timeAbout the RoleWe're seeking a skilled and empathetic customer advocate to join our team. As a key member of our support group, you'll be responsible for managing customer conversations across various channels with care and precision.Your mission will be to resolve real problems, collaborate cross-functionally, and ensure our customers feel heard, valued, and...
-
Product Experience Specialist
2 weeks ago
Mumbai, Maharashtra, India, Maharashtra EDT Full timeCompany DescriptionAt EDT, Our mission is to reimagine the daily devices in our life for the present & for the future. To spark joy in the daily humdrum of our lives with design & seamless tech. To make your everyday extraordinary.Role DescriptionThis is a full-time, on-site role located in Mumbai for a Product Experience Specialist (Customer Service)....
