Customer Experience Manager
4 days ago
As a key point of contact, the Service Delivery Manager will be responsible for delivering exceptional service assurance and liaising with internal technical staff. This role requires a delicate balance between customer service, technical knowledge, and experience dealing with senior executives.The successful candidate will have a good understanding of service management principles, delivery of SOC services, and ITSM service delivery concepts.Key responsibilities include preparing and presenting client operational reporting, ensuring analysts meet SLAs, and onboarding new clients.The ideal candidate should also have strong working knowledge of ITIL service management accreditation, proven experience with incident response, and ability to lead and collaborate with cross-functional teams.Self-sufficiency and high degree of autonomy are essential in this fast-paced environment.
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Customer Experience Specialist
4 days ago
nadiad, India beBeeCustomer Full timeJob SummaryWe are seeking a Customer Service Representative to join our team.This is an excellent opportunity for individuals who enjoy providing exceptional customer service and working in a dynamic environment.As a key member of our customer service team, you will be responsible for handling inbound and outbound calls to address customer queries and...
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Customer Experience Specialist
2 weeks ago
nadiad, India beBeeCustomerService Full timeCustomer Service RoleDeliver exceptional customer experiences through interactions, addressing inquiries, resolving issues, and ensuring client satisfaction.Maintain accurate customer records within the CRM system.Meet customer service targets and goals.Communicate customer feedback to management.Key Responsibilities:Client Interaction: Engage with customers...
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Exceptional Customer Experience Professional
1 week ago
nadiad, India beBeeCustomer Full timeDeliver Exceptional Customer ExperiencesWe're reimagining how India cooks with innovative food products that are developed by professional chefs and delivered worldwide. Our mission is to make cooking easy, quick, and delicious for every kitchen.The customer success manager will ensure all customers receive an outstanding experience from timely product...
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AI Customer Experience Leader
2 weeks ago
nadiad, India beBeeCustomer Full timeUnlock Customer Success with AINearly every organization relies on customer success to drive growth and retain clients. In this critical role, you will leverage the power of artificial intelligence to streamline support processes, reduce costs, and enhance customer experiences.The ideal candidate for this position is a seasoned professional with a strong...
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Senior Digital Customer Experience Lead
1 week ago
nadiad, India beBeeCustomerEngagement Full timeJob Title: Digital Customer Engagement ManagerDescription: We are seeking a highly skilled and experienced Digital Customer Engagement Manager to join our team. The successful candidate will be responsible for developing and implementing effective digital customer engagement strategies that drive business growth and improve customer satisfaction.Required...
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Chief Customer Experience Officer
4 days ago
nadiad, India beBeeCustomerSupport Full timeAbout the JobThe primary objective of this role is to provide exceptional support to customers.Key Responsibilities:Address routine customer queriesDevelop and maintain efficient support processesE nsure seamless operations during periods of core team absenceRequirements:Proven experience in customer support or operational rolesExcellent written and verbal...
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Customer Relationship Manager
1 week ago
nadiad, India beBeeCustomerRelationshipManager Full timeJob Title: Customer Relationship ManagerWe are seeking an experienced Customer Relationship Manager to join our team. In this role, you will be responsible for developing and implementing effective customer relationship strategies to drive business growth.About the RoleThis is a full-time remote position where you will work independently in a dynamic...
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Customer Experience Technical Support Specialist
2 weeks ago
nadiad, India beBeeTechnical Full timeWe are seeking a skilled technical professional to join our team as a CX Specialist. This is an exciting opportunity to work with cutting-edge technology and provide exceptional customer support.
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Customer Operations Manager
6 days ago
nadiad, India beBeeCustomerSupport Full timeAbout the JobThe primary objective of this role is to oversee day-to-day support operations, provide assistance with operational tasks and ensure seamless support processes.Key Requirements:A minimum of 1-3 years of experience in customer support, operations or a similar fieldStrong written and verbal communication skills are essential for success in this...
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Experience Mastery Specialist
6 days ago
nadiad, India beBeeCommunication Full timeCustomer Experience SpecialistA key role in delivering exceptional customer experiences involves streamlining processes, identifying roadblocks, and navigating them efficiently to ensure seamless service delivery.Analyze customer-centric communication channels for effectiveness.Tackle customer concerns from start to finish.Develop strong relationships with...