Solutions Architect-Director/AVP

7 days ago

bangalore, India Firstsource Full time

About the Company and the Vertical:


Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.


At the company, we aim to be the Top 2 leaders in the markets we operate in and are focused on being the most trusted partner to our global clients. We achieve results by transforming our clients’ businesses and delivering excellence in customer experience. We are strategically pivoting towards growing our presence in the Born Digital sector across the globe and hence Tech Vertical has been set up. The vertical operates with considerable accountability in a start-up environment with the backing of a strong mothership


Job Title: Director/AVP-Solution Architect

Job Location: Any FSL, India

Experience: 10 to 15 years collective years of experience in solutioning and customer management (preferably Tech vertical)


About the Role:


Firstsource has strategically pivoted towards growing presence in the Tech sector and hence the Tech Vertical was recently set up. The role of a solutions architect is to create grounds up digital solutions for clients across the globe in the Tech industry and domains like Trust & Safety, AI/ML, CX, Consulting etc. SA will be responsible for getting any new business/opportunity/deal off the ground in quick span of time. SA will work with cross functional teams such as bid management, pricing, transitions, transformation, technology etc. to gather solution and pricing inputs and form a comprehensive solution as per the requirement. SA will closely work with on ground sales team to provide sales and account management support. Operating with considerable accountability in a start-up environment with the backing of a strong mothership, the role will also have the initial delivery and account management responsibility until the capability is set up across geographies.


Key Responsibilities:

· Work with the Tech vertical leader on GTM planning strategically and also at an account level

· Stay current on latest technologies and solutions in the BPM and Digital CX/Transformation AI/ML, Trust & Safety space, as well as within the Tech industry. Propose new and innovative solutions to the most complex challenges.

· Responsible for defining and driving the solution direction of prospective business opportunities, developing win themes/strategies, and providing leadership for proposals, client meetings and strategic pursuits.

· Review customer provided information and outside sources to understand potential issues/ problems currently faced and develop approach to solving these problems.

· Drive the pursuit working with Sales lead and any channel partners

· Build the skills, tools and other organization capabilities needed to be able to respond to the market with agility

· Review RFX documents to understand scope of work and customer needs, develop an overarching solution to be proposed as part of the solicitation response. Support proactive pitches, client workshops and proposal defense.

· Perform effort estimation using information provided as part of the solicitation documentation, to determine most cost efficient and effective staffing, technology and differentiating approaches.

· Develop lifecycle cost comparison models to support decisions.

· Communicate solutions with customers, management, and teaming partners, including presentations, white papers, meetings, and further discussions.

· Assess market level trends as well as capabilities of complementary solutions enabling larger scale solution offerings.

· Bring to bear new and innovative commercial arrangements to deliver value to clients

· Build relationships with clients, prospects and channel partners to grow business and increase penetration

· Lead strategic and operational planning to achieve the Vertical’s goals by fostering technological innovation, prioritizing initiatives, and coordinating the evaluation, deployment, and management of current and future systems across the organization

· Support account management effort for onshore and offshore clients in Tech vertical

· In early days, expect to work on understanding existing projects and client relationships


Regards

Rashmi Mall

Email Id:

  • Solutions architect-director/avp

    7 days ago

    Bangalore, India Firstsource Full time

    About the Company and the Vertical: Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL,...

  • Solutions Architect-Director/AVP

    7 days ago

    bangalore, India Firstsource Full time

    About the Company and the Vertical: Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL,...

  • Solutions Architect-Director/AVP

    7 days ago

    bangalore, India Firstsource Full time

    About the Company and the Vertical:Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL,...

  • Firstsource | Solutions Architect-Director/AVP | bangalore

    1 week ago

    bangalore, India Firstsource Full time

    About the Company and the Vertical: Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL,...

  • Firstsource | Solutions Architect-Director/AVP | bangalore

    7 days ago

    bangalore, India Firstsource Full time

    About the Company and the Vertical:Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL,...

  • VP/ AVP Project Bengaluru

    1 month ago

    bangalore, India Le Human Resources Solutions Pvt. Ltd. Full time

    AVP/VP - PROJCETSEducation: Mandatory - B.E / B.Tech / M.Tech – Civil Engineering : Additional - Construction ManagementTotal Experience: -(a) AVP - 22 years plus (b) VP – 24 years plusNote – Candidate must be at least a General Manager / AVP at current organisation for past 5 years or moreSalary : Competitive as per industry normsIndustry:...

  • Vp/ avp project bengaluru

    1 month ago

    Bangalore, India Le Human Resources Solutions Pvt. Ltd. Full time

    AVP/VP - PROJCETS Education: Mandatory - B. E / B. Tech / M. Tech – Civil Engineering : Additional - Construction Management Total Experience: -(a) AVP - 22 years plus (b) VP – 24 years plus Note – Candidate must be at least a General Manager / AVP at current organisation for past 5 years or more Salary : Competitive as per industry norms ...

  • Vp/ avp project bengaluru

    4 weeks ago

    Bangalore, India Le Human Resources Solutions Pvt. Ltd. Full time

    AVP/VP - PROJCETS Education: Mandatory - B. E / B. Tech / M. Tech – Civil Engineering : Additional - Construction Management Total Experience: -(a) AVP - 22 years plus (b) VP – 24 years plus Note – Candidate must be at least a General Manager / AVP at current organisation for past 5 years or more Salary : Competitive as per industry norms ...

  • Director/Senior Director

    4 weeks ago

    Gurgaon/Gurugram/Bangalore/Noida, India Axtria India Pvt. Ltd. Full time

    **Job Title:** GenAI Director/Senior Director**Job Description:**We are seeking a highly skilled Director/Senior Director to lead our GenAI strategy and innovation efforts. As a key member of our team, you will be responsible for driving the development and implementation of cutting-edge GenAI solutions that meet the evolving needs of our life sciences...

  • Solutions Architect

    7 days ago

    bangalore, India Flatworld Solutions Full time

    Job Title : Solution Architect Company : Flatworld Solutions Location : Bengaluru, India Experience: 14+ years At Flatworld Solutions, we are seeking a highly motivated Technical Architect to join our growing team. In this role, you will play a pivotal role in designing, developing, and deploying innovative AI and automation solutions using Microsoft...

  • Solutions Architect

    7 days ago

    bangalore, India Flatworld Solutions Full time

    Job Title : Solution ArchitectCompany : Flatworld SolutionsLocation : Bengaluru, IndiaExperience: 14+ yearsAt Flatworld Solutions, we are seeking a highly motivated Technical Architect to join our growing team. In this role, you will play a pivotal role in designing, developing, and deploying innovative AI and automation solutions using Microsoft Azure. You...

  • VP/ AVP Project Bengaluru

    2 weeks ago

    bangalore, India Le Human Resources Solutions Pvt. Ltd. Full time

    AVP/VP - PROJCETSEducation: Mandatory - B.E / B.Tech / M.Tech – Civil Engineering: Additional - Construction ManagementTotal Experience: -(a) AVP - 22 years plus(b) VP – 24 years plusNote – Candidate must be at least a General Manager / AVP at current organisation for past 5 years or moreSalary : Competitive as per industry normsIndustry: Construction...

  • Solutions architect

    1 week ago

    Bangalore, India Taggd Full time

    Solution Architect cum Program Lead Key skills: Overall 12+ years software engineering experience. At least 7+ years in a solution architecture role. 4+ years in a cloud native application architecture with hands-on experience leveraging GCP/AWS and other tech stacks. Experience with modern front-end and back-end technologies (e.g., React,...

  • Solutions Architect

    1 week ago

    bangalore, India Taggd Full time

    Solution Architect cum Program Lead Key skills: Overall 12+ years software engineering experience. At least 7+ years in a solution architecture role. 4+ years in a cloud native application architecture with hands-on experience leveraging GCP/AWS and other tech stacks. Experience with modern front-end and back-end technologies (e.g., React, Angular, Node.js,...

  • Solutions Architect

    7 days ago

    Bangalore, India Flatworld Solutions Full time

    Job Title : Solution Architect Company : Flatworld Solutions Location : Bengaluru, India Experience: 14+ years At Flatworld Solutions, we are seeking a highly motivated Technical Architect to join our growing team. In this role, you will play a pivotal role in designing, developing, and deploying innovative AI and automation solutions using...

  • Solutions Architect

    1 week ago

    bangalore, India Taggd Full time

    Solution Architect cum Program LeadKey skills:Overall 12+ years software engineering experience. At least 7+ years in a solution architecture role.4+ years in a cloud native application architecture with hands-on experience leveraging GCP/AWS and other tech stacks.Experience with modern front-end and back-end technologies (e.g., React, Angular, Node.js, .NET...

  • Solutions Architect

    2 days ago

    bangalore, India Flatworld Solutions Full time

    Job Title : Solution ArchitectCompany : Flatworld SolutionsLocation : Bengaluru, IndiaExperience:14+ yearsAt Flatworld Solutions, we are seeking a highly motivated Technical Architect to join our growing team. In this role, you will play a pivotal role in designing, developing, and deploying innovative AI and automation solutions using Microsoft Azure. You...

  • Solutions Director

    2 days ago

    Bangalore, India Vizlogic Digital Solutions Pvt. Ltd. Full time

    Experience: 10+ Years of experience in Solutioning Experience in SAAS Solutioning Experience in DMS/SFA Solutioning Responsibilities: Collaborate with sales team to understand the client’s issues/requirements and appropriately map technology to the client’s business drivers. Supported the sales teams as the key product subject matter...

  • Enterprise Solution Architect

    1 month ago

    Bangalore, India Visionyle Solutions Full time

    Job Title: Solution ArchitectJob Summary:We are seeking an experienced Solution Architect to join our team at Visionyle Solutions. The successful candidate will be responsible for designing and implementing secure solutions for various IT projects.Key Responsibilities:Plan, design, build, and test security solutions resistant to security architecture for...

  • Vp/ Avp Project Bengaluru

    2 months ago

    Bangalore City, India Le Human Resources Solutions Pvt. Ltd. Full time

    AVP/VP - PROJCETSEducation: Mandatory - B.E / B.Tech / M.Tech – Civil Engineering: Additional - Construction ManagementTotal Experience: -(a) AVP - 22 years plus(b) VP – 24 years plusNote – Candidate must be at least a General Manager / AVP at current organisation for past 5 years or moreSalary : Competitive as per industry normsIndustry: Construction...