Customer Support Associate
2 days ago
Company OverviewReliance Retail, founded in 2006, is Indias largest and most profitable retailer with a vast omni-channel presence. The company operates over 15,000 stores in more than 7,000 cities, providing superior quality products across Consumer Electronics, Fashion, Grocery, Pharma, and Connectivity. With an extensive digital commerce platform and a strong supply chain, Reliance Retail prioritizes an unmatched shopping experience and customer service. Headquartered in Mumbai, it employs over 10,000 people and remains a key player in the retail industry.Job OverviewWe are seeking a Junior Customer Support Associate to join our team in Ludhiana. The ideal candidate will have 1 to 3 years of experience in a customer-facing role, ensuring a superior consumer experience. This full-time position requires an individual adept in handling customer queries and enhancing satisfaction across various channels as we continue to expand our retail presence and service excellence.Qualifications and SkillsProven customer service experience with a minimum of one year in a customer-facing role to handle inquiries efficiently.Exceptional communication skills to interact clearly and concisely with customers and stakeholders at all levels.Strong problem-solving abilities with a proactive approach to spotting potential issues and developing swift solutions.Proficiency in cash handling operations to ensure accurate transactions and maintain financial records.Knowledge and experience in backend operations for effective coordination of internal processes and order management.Customer Experience (Mandatory skill) is essential to actively enhance consumer interactions through feedback loops.Customer Support (Mandatory skill) demonstrating expertise in providing timely resolutions and seamless service delivery.BOH (Mandatory skill), or back of house skills, required for efficient operation and support staff coordination.Roles and ResponsibilitiesProvide excellent customer service by understanding customer requirements and offering appropriate solutions promptly.Engage with customers across channels to ensure a consistent and positive experience throughout their service journey.Assist in handling customer complaints and inquiries, ensuring all issues are resolved satisfactorily within company guidelines.Coordinate effectively with the back-end operations team to streamline processes and enhance customer satisfaction.Maintain accurate customer records using digital tools for efficient data management and future reference.Support the sales team by cross-checking product information and assisting during high demand periods as required.Perform cash handling tasks responsibly, safeguarding financial integrity and following company policies.Contribute to company growth by identifying potential service improvements and providing valuable customer insights.
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Customer Service Associate-bengali
1 week ago
Ludhiana, Punjab, India Varuni Associate Full timePosition: Customer Service Associate (Bengali Language) Location: Sahnewal, Ludhiana - Punjab 141120 **Salary**: ₹1.80 LPA (In-hand) Qualification: Diploma / Degree / Certification in Computers Skills Required: - Good communication and convincing skills in Bengali Experience: Fresher’s can apply Job Responsibilities: - Contact potential or...
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Customer Support Associate
2 days ago
Ludhiana, India Reliance Retail Full timeCompany Overview Reliance Retail, founded in 2006, is Indias largest and most profitable retailer with a vast omni-channel presence. The company operates over 15,000 stores in more than 7,000 cities, providing superior quality products across Consumer Electronics, Fashion, Grocery, Pharma, and Connectivity. With an extensive digital commerce platform and a...
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Customer Support Associate
5 days ago
Ludhiana, Punjab, India Reliance Retail Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany OverviewReliance Retail, founded in 2006, is Indias largest and most profitable retailer with a vast omni-channel presence. The company operates over 15,000 stores in more than 7,000 cities, providing superior quality products across Consumer Electronics, Fashion, Grocery, Pharma, and Connectivity. With an extensive digital commerce platform and a...
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Customer Support Associate
1 week ago
Ludhiana, Punjab, India Reliance Retail Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany OverviewReliance Retail, founded in 2006, is India's largest and most profitable retailer with a vast omni-channel presence. The company operates over 15,000 stores in more than 7,000 cities, providing superior quality products across Consumer Electronics, Fashion, Grocery, Pharma, and Connectivity. With an extensive digital commerce platform and a...
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Customer Support Associate
1 week ago
Ludhiana, Punjab, India Raja real estate Full time ₹ 30,00,000 - ₹ 60,00,000 per yearA customer sales associate is a professional who acts as the primary link between clients (buyers, sellers, or renters) and property transactions. Their main goal is to guide clients through the entire real estate process, ensuring client satisfaction and successfully closing deals.Key ResponsibilitiesClient Interaction: Building and maintaining strong...
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Customer Service Associate
2 days ago
Ludhiana, India Sisco Jobs Full timeJob Title: Customer Service Associate Location: Ludhiana (Punjab)Experience: 0 to 1 YearGender: FemaleSalary: LPAJob Summary:We are seeking a proactive and customer-focused Customer Service Associate to join our growing team. The ideal candidate should possess excellent communication skills in Bengali, a positive attitude, and the ability to manage client...
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Customer Service Associate
1 day ago
Ludhiana, India Fin Bulls Full time**Urgent Hiring Fresher and Experienced for **_**Customer Support Associate.**_ - **Work Location**:_ _18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120_ - **Salary **:_15k - 18k + Incentives_ - **Job Responsibilities and Skills**:_ - _Contact potential or existing customers to inform them about a product or service using scripts._ - _Answer...
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Customer Support Associate
1 day ago
Ludhiana, India Keva Kaipo industries Pvt Ltd Full time**Position For : Males/Female Both** **Experience -** Fresher can apply Language - Bengali ,Tamil,Kannada ,Telugu **Salary -** 15k - 20k + Overtime **Job location** - Keva Kaipo Industries Pvt Ltd (Ludhiana) 18-19 Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120 **(Local Preff.)** **Responsibilities -** Contact potential or existing...
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Customer Service Associate
1 week ago
Ludhiana, Punjab, India Cantaloupe HR Solution Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 1,80,000 per yearPosition: Customer Service Associate (Bengali Language) (Female Candidates – Married Preferred)Openings: 6 PositionsLocation: Ludhiana, PunjabSalary: ₹15,000 per month (In-hand)Experience: Freshers can applyQualification: Diploma / Degree / Certification in ComputersPreferred: Local candidatesSkills RequiredStrong communication and convincing skills in...
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Customer Support Associate
2 weeks ago
Ludhiana, India OAC Full timeAge The age of the CSA should not be less than 22 years and not more than 28 years, at the time of engagement. Educational Qualification Key Skills 7 Experience 2 Years 8 Remuneration (i) The Renumeration shall be in range of '30,000-'40,000 per month depending upon the individual qualification & experience. **Job Types**: Full-time, Regular /...
