Help Desk Agent

**Roles & Responsibilities**: - Manage Help Desk tickets in a timely manner - Willing to work in shifts 24/7 - Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. - Write training manuals. - Train computer users. - Maintain daily performance of computer systems. - Ask questions to...

**Job description** **Major Duties and Responsibilities**: 2. Authors Knowledge Management documentation based on the per-defined process. Contributes to the capture, search and use of company information assets including databases and documents as well as the tactical steps to troubleshoot. 20% 3. Proactively researches technology user needs with...

Dear Candidate, We have opening for “Service Desk L2 Lead ” role at HCLTech, Nagpur . Please see the below job description and revert with your updated CV in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. JOB DESCRIPTION: Analyst would be responsible for handling L2...

Technical Support SpecialistAt the forefront of technology, we strive to unlock human potential.The Technical Support Specialist will provide first-level technical assistance to users via phone, email, chat, or ticketing systems. They will monitor and diagnose incidents, requests, or inquiries, and escalate unresolved issues to higher support levels...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Service Desk AgentExperience Range: 3 – 8 YearsLocation: ChennaiInterview: WalkinVenue: Chennai- Siruseri, GS 4 2F 200 seater & GS 3 1F Open...

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Service Desk AgentExperience Range: 3 – 8 YearsLocation: ChennaiInterview: WalkinVenue: Chennai- Siruseri, GS 4 2F 200 seater & GS 3 1F Open...

I, Role (FOE) - To welcome & Assist Customer on their arrival in centre. - Take down customer’s details and information. (Forms and official Templates to be filled). - Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). - Attending calls - Receiving, and responding, Transferring calls to appropriate...

**Job Profile: Operations Executive & Manager (Desk Job)** **Industry**: Tourism & Travel **Responsibilities**: - **Hotel Reservations**: Manage hotel bookings, ensuring timely and accurate reservations for clients. - **Tour Itineraries**: Create detailed tour itineraries, considering client preferences, logistics, and attractions. - **Invoicing to...

About the CompanyReady to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...

**Additional Information** **Job Number**25013155 **Job Category**Rooms & Guest Services Operations **Location**Fairfield by Marriott Visakhapatnam, KSR Prime, R&B Junction, Visakhapatnam, Andhra Pradesh, India, 530018 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is...