Aspire Fertility Center | Operations Executive | india

2 days ago


india Aspire Fertility Center Full time

Profile:  We are looking for an organized, detail-oriented and proactive individual to join our team as an Operations Executive at Aspire Fertility Center. Please note: we are accepting candidates with a minimum of 3 Years of work experience for this Role.


Key Responsibilities: 

 

Administrative & Operational Duties: 

  • Oversee day-to-day operations of the fertility center,  
  • Manage Front desk team in accurate and efficient appointment booking practices, including time estimates for different services. 
  • Teach soft skills for patient interaction to manage expectations and handle delays professionally. 
  • Coordinate with doctors, nurses, and other staff to streamline workflows and ensure high-quality patient care. 
  • Maintain and manage inventory of medical supplies and consumables. 
  • Ensure timely and accurate documentation of patient records in the clinic management system. 

Customer Service & Patient Care: 

  • Act as the primary point of contact for patient inquiries and concerns. 
  • Ensure a patient-centric approach, providing empathetic and professional support to individuals undergoing treatment. 
  • Collect and manage patient feedback to improve clinic services. 

Compliance & Quality Assurance: 

  • Ensure compliance with healthcare regulations, including data protection  
  • Assist in maintaining accreditation standards and prepare for audits or inspections. 
  • Uphold the confidentiality and ethical standards of the fertility center. 

Team Coordination & Support: 

  • Assist in training new employees on clinic policies and procedures. 
  • Collaborate with marketing and finance teams for billing, promotional campaigns, and budgeting. 
  • Address operational challenges and resolve conflicts effectively. 

Skills and Qualifications: 

  • Bachelor’s degree in Healthcare Administration, Business Management, or related field. 
  • 3+ years of experience in healthcare or clinic operations (experience in fertility services is a plus). 
  • Strong organizational and multitasking skills with attention to detail. 
  • Excellent interpersonal and communication skills. 
  • Proficiency in using clinic management software and Microsoft Office tools. 
  • Knowledge of healthcare regulations and compliance standards. 


Preferred Traits: 

  • Empathetic and patient-focused mindset. 
  • Ability to handle sensitive information with confidentiality and discretion. 
  • Strong problem-solving and decision-making capabilities. 

 



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