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Expert Desktop Engineer Needed

2 weeks ago

pushkar, India beBeeDesktop Full time

Desktop Support SpecialistAs a key member of our team, you will play a vital role in ensuring the seamless operation of desktop systems. Your primary focus will be on investigating systemic issues that affect end-user experience, implementing solutions to increase productivity, and collaborating closely with business partners to understand their needs and pain points.Key Responsibilities:Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently.Utilize your deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction.Develop and implement automation scripts to streamline desktop management tasks.Work closely with other IT teams to ensure seamless integration and support of desktop systems.Provide expert-level support to end-users, addressing their technical concerns and training them on best practices.Mandatory Skills and Qualifications:7-10 years of experience in Windows desktop engineering or a related field.Subject matter expert in Windows OS internals (kernel, registry, services, drivers, etc).Working knowledge of OS-level troubleshooting tools.Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices.Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization.Excellent problem-solving skills with a focus on root cause analysis and resolution.Experience with scripting languages such as PowerShell for automation.Strong verbal and written communication skills.Benefits:The ideal candidate should have a strong background in desktop engineering, excellent problem-solving skills, and the ability to work effectively in a team environment.This is an exciting opportunity to join our team and contribute to the success of our clients. If you are a motivated and skilled individual with a passion for desktop engineering, we encourage you to apply.