Deputy General Manager Talent Acquisition

Job Title:Deputy General Manager Talent Acquisition (Staffing & Talent Strategy)Location: Bangalore Brigade Gardens, Church Street RoadReports To: CXO, CEOAbout PGC Digital:PGC Digital is a fast-growing Tier-2 enterprise talent partner empowering global organizations with agile workforce solutions. We specialize in staff augmentation, POD models, managed services, ODC setups, and consulting engagements across next-gen enterprise platforms like SAP, Microsoft, Salesforce, ServiceNow, Adobe, and Oracle. Our expertise spans across functional areas such as ERP, CRM, SCM, HXM, HCM, Finance, and Procurementserving Tier-1 IT service firms, product companies, and Fortune 500 enterprises.To scale our supplier ecosystem and meet growing enterprise demands, we are looking for a high-impact leader to join us as Deputy General Manager Talent Acquisition.Job Summary:We are seeking a seasoned Deputy General ManagerTalent Acquisition to lead our end-to-end recruitment engine for SAP and non-SAP talent. This role involves driving hiring delivery, managing internal recruiters and supplier networks, aligning with business goals, and presenting data-driven insights to executive leadership. If you thrive in a high-volume, high-stakes recruitment environment with Tier-1 client engagements, this opportunity is for you.Key Responsibilities:1. End-to-End Recruitment OwnershipDrive the complete recruitment lifecycle: demand intake, sourcing, screening, interviews, offer negotiation, and onboarding.Manage hiring across SAP, Microsoft, Salesforce, Oracle, and emerging technologies.Ensure fulfillment with a focus on turnaround time (TAT), quality, and cost-to-hire.2. Stakeholder & Leadership EngagementRegularly engage with client stakeholders, delivery heads, and senior leadership to align hiring with project milestones.Serve as an escalation point for recruitment bottlenecks and client delivery assurance.3. Supplier & Partner ManagementBuild and manage relationships with strategic partners and Tier-1 suppliers such as Deloitte, Neosoft, and startup vendors.Conduct vendor evaluations and enforce SLA adherence to ensure a healthy and scalable talent pipeline.4. Strategic CollaborationWork closely with RMG, hiring managers, and strategic sourcing to plan workforce requirements across pods, ODCs, and managed services.Support ramp-up/down activities aligned to project execution timelines.5. Demand Fulfillment & Margin OptimizationManage large-scale hiring demands with a sharp focus on offer-to-join ratio, cost-per-hire, and margin health.Implement negotiation tactics to optimize billing-to-cost ratios while maintaining quality.6. Data-Driven Talent Strategy & VisualizationDefine and monitor key SLAs, KPIs, and KRAs for ongoing staff augmentation across SAP/Non-SAP portfolios.Present real-time visual dashboards (using Power BI, Excel, etc.) including:Hiring pipeline metricsRecruitment aging and delaysSourcing mix vs. success ratioFulfillment trends and margin impactGeo/domain-level bottlenecksUse analytics to drive informed decisions and continuous improvement.7. Process Improvement & AutomationStandardize recruitment workflows, reporting cadence, and governance practices.Leverage ATS/CRM platforms to improve recruiter productivity and hiring velocity.Required Skills & Qualifications:12-16 years of experience in end-to-end recruitment, particularly in staff augmentation and managed staffing.Expertise in hiring across ERP/CRM ecosystems, including SAP, Microsoft, Salesforce, and ServiceNow.Strong experience working with and managing Tier-1 clients and suppliers.High comfort with margin analysis, offering drop management, and high-volume recruitment cycles.Proficient in Excel, PowerPoint, Power BI, or similar tools for recruitment reporting.Strong leadership, stakeholder management, and negotiation skills.Preferred Experience:Prior experience in RPO, managed service delivery, or offshore delivery center (ODC) hiring.Exposure to international markets (USA, UK, Europe, Middle East).Experience partnering with Tier-1 firms (e.g., Bosch, Target, IBM, Infosys, Wipro, TCS, KPMG, etc.)