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Female telecaller

2 months ago

jaipur, India Pactpulsesolutions Full time

Company Overview

PactPulse Solutions is a comprehensive business solutions company committed to empowering businesses across various industries. We offer a wide range of services, including marketing, hiring, web development, branding, and consulting, all designed to enhance every aspect of your business from inception to growth and beyond. With headquarters in Jaipur and a team of 2-10 employees, we belong to the Business Consulting and Services industry. Learn more at pactpulsesolutions.com.


Job Overview

We are looking for a talented and motivated Female Telecaller to join our team in Jaipur. This is a full-time position with the opportunity for an internship. Ideal candidates should have 0 to 1 year of work experience and are open to freshers. This role demands excellent communication, attention to detail, and sales skills.


Qualifications and Skills

  • Excellent communication skills (Mandatory skill) - clear and effective verbal communication with clients.
  • Attention to detail (Mandatory skill) - meticulous in keeping records and following processes.
  • Sales skill (Mandatory skill) - ability to persuade and sell services effectively.
  • Empathy - understanding and addressing client needs and concerns compassionately.
  • Problem-solving - ability to handle customer queries and provide effective solutions.
  • Adaptability - flexibility to adjust to changing business environments and client requirements.
  • Time management - efficiently managing workload to meet targets and deadlines.
  • Resilience - maintaining a positive attitude and handling rejection well.


Roles and Responsibilities

  • Initiate outbound calls to potential customers and introduce the companys services.
  • Follow up with leads and convert them into clients through compelling communication.
  • Maintain detailed records of customer interactions and transactions.
  • Respond to customer inquiries and resolve issues in a timely manner.
  • Provide feedback to the team to improve service offerings and processes.
  • Meet or exceed daily, weekly, and monthly targets for calls and sales.
  • Collaborate with the marketing team to understand new service offerings and promotions.
  • Stay up-to-date with industry trends and the companys services to effectively sell to clients.