Senior Oracle HCM Cloud HR Helpdesk Lead

17 hours ago


lucknow, India beBeeHuman Full time

Job ProfileThis key role entails leading a team of Oracle HCM Cloud HR Helpdesk experts.Expertise in Human Capital Management (HCM) encompassing the entire lifecycle, with 8-10 years of experience and participation in at least 5 end-to-end HCM implementations, including 2 involving HCM Cloud.Key Skills:Core HR and additional module expertise, specifically HCM Helpdesk Functional Module.In-depth knowledge of HCM Cloud business processes and data flow.Strong working experience in requirement gathering workshops, design, configuration, testing, and go-live.Frequent client interaction around specific work efforts and deliverables.Ability to identify, assess, and resolve complex functional issues/problems.Excellent written and verbal communication skills.Personal drive, flexibility, and ability to work as a team player.Skilled in problem solving, influencing, negotiating, and demonstrating organizational awareness and sensitivity.Visionary LeadershipThe ideal candidate will possess exceptional leadership abilities, providing strategic direction to the team. They should be able to foster a collaborative environment that encourages innovation and growth.Tech SavvinessProficiency in HCM Cloud is essential for this role. The selected individual must have hands-on experience with the platform, including its various features and functionalities.Candidate RequirementsA bachelor's degree in a relevant field, such as human resources or business administration.At least 8-10 years of experience in HCM Cloud, preferably in a lead or senior consultant capacity.Demonstrated expertise in core HR and additional modules, particularly HCM Helpdesk Functional Module.Why Choose Us?We offer a dynamic work environment that encourages creativity and teamwork. Our organization values its employees' growth and development, providing opportunities for professional advancement.



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